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“Relaxing and Fun!” 5 of 5 stars
Review of Viana Hotel and Spa

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Viana Hotel and Spa
4.0 of 5 Hotel   |   3998 Brush Hollow Road, Westbury, NY 11590   |  
Hotel website
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Hotel amenities
Ranked #1 of 3 hotels in Westbury
GreenLeadersGold level
1 review
“Relaxing and Fun!”
5 of 5 stars Reviewed May 26, 2013

Viana is such a nice place to stay! It is close to the beach as well as a quick drive to Manhattan. The decor is modern, food is great and hotel is clean! Hani Shindi, Assistant General Manager, was so helpful and accommodating! I highly recommend this hotel compared to the neighboring hotels in the area. It is unique and has a city feel to it!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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262 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
new jersey
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 24, 2013 via mobile

Stayed here for one night the Thursday before Memorial Day - my sister in law booked a block if rooms for a family function. I wasn't here for check in, but my wife advised that the valet was great, helped with bags, brought extra towels, water bottles and fruit.

The room itself was fine - we had a room in the second floor - 2 queens for the four of us (ugh - but it's only for one night). Tv decent, room kinda small, bathroom nice but small (bathroom sink drained poorly).

Worked out - 2 ellipticals, 2 treadmills, two bikes, all with individual tv's - two benches and plenty if dumbells.

They have breakfast buffet for $14 - wife went down to grab bagel and cereal snack for kids (SIS having brunch) and they didn't charge her.

Not sure of rate since we had group rate.

Would stay here again

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

First let me start off by saying I was a little cautious of the location being so far away from most of the major tourist sites; however I wasn't in New York to see sites, but rather give my daughter's hand in marriage. I was traveling in a party of six (Wife, Sister-in-Law, Two Sons, and a Daughter-in-Law). We arrived three days prior to the wedding to ensure that everything was perfect for my Princess. Upon arrival we were greeted by Louis the concierge and Mike "El Jefe". Mike immediately assured us that our stay would be very memorable and if we required any assistance what so ever to let him know. Low and behold my Sister-in-Law became very ill shortly after arriving, which I tracked down Louis who directed me to Mike who drove my Sister-in-Law and Daughter-in-Law to the nearest pharmacy for medication. While waiting for those two to return to the Hotel, Joe the bellhop had the daunting tasking of running over half a ton of luggage to various rooms all while keeping the biggest smile I've ever seen. Between those three and several other staff members that ensured that any and everything we needed to make our stay more enjoyable was met. I honestly felt as the staff was a part of my family with how well my family and I were treated. I would personally endorse this hotel and staff to anyone looking for that perfect get away; whether it is a weekend getaway from the city or major event such as a wedding, family reunion, or company function. - Sammy Torres (Atlanta, GA)

Room Tip: We had various rooms ranging from standard rooms, suites, and penthouse rooms. Regardless of your ne...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, New Jersey
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2013

Some places deteriorate as they become more successful. Not the Viana. They manage to maintain the friendly atmosphere even though they are hugely successful. I was back on business for the first time in a while. They put me in the suite I had stayed in with my husband a year previously. I was able to relive the memories of that wonderful weekend. That was priceless. Thank you Viana. All new staff since they opened but the communication tools they use are awesome making every guest feel special and remembered. I will stay nowhere else on Long Island.

Room Tip: All rooms are equally as good. If you are celebrating splurge and upgrade to the suites PH1 is lovel...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2013

This hotel is nice for business travel. The staff is great. The workout room was fine. The TV on one of the treadmills was not working, but not a big deal. The hotel does a great job of offering shuttle service to restaurants.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingdon Valley, Pennsylvania
1 review
5 of 5 stars Reviewed May 16, 2013

Our daughter got married the weekend of May 4th 2013 and we reserved a block of 50 rooms for our out of town guests.In fact after the wedding we had a private buffet breakfast at the hotel.All I can say is from the moment we arrived on Friday,greeted by Louis(who is amazing),everything was perfect.The rooms are large,clean,and beautiful.We never touched our bags or car as Louis provided everything.The staff was more than accomodating and added to the joy of the weekend.The buffet was excellent.Not 1 guest had a complaint or a problem.I would truly endorse this as a perfect hotel in every way.You can be sure that whenever we return to the area we will definitely stay at the Viana.Thank you for making this special weekend in our lives a most enjoyable one.

Room Tip: everything was perfect
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syosset, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2013

My husband and I had a very enjoyable stay at the Viana Hotel. The staff was friendly,kind and helpful, especially Hani, the assistant manager who went out of his way to make sure that we had a pleasant stay. We appreciate the" Green " theme efforts made by the hotel owner
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The food was tasty, the fitness room was more than adequate...One of the employees, I believe it was Luis, was so thoughtful. He visited us while we were in the fitness room to make sure the music playing was to our liking and brought us cold water in bio degradable bottles.
Our room was attractive and comfortable. We slept so well that we purchased some pillows to take home with us !
We will be back and will recommend this hotel to friends and family!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Viana Hotel and Spa

Also Known As:
Viana Hotel
Viana Hotel Westbury
Address: 3998 Brush Hollow Road, Westbury, NY 11590
Phone Number:
Location: United States > New York > Long Island > Westbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Westbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viana Hotel and Spa 4*
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