We spent one night here while attending a wedding. The staff was extremely friendly at check in and they upgraded our room to a King suite because of our Carlson membership. The suite was fantastic: a front room with a pull out sofa and upholstered chair, a desk with 2 chairs, and a counter area with a microwave, small fridge, coffee maker, and small cabinet. There also was a closet. The separate bedroom had an extremely comfortable king bed and this room also had a small closet. We requested a feather free room due to allergies and the room was ready for us when we checked in mid-afternoon, with a hand written note on the bed indicating that there were additional synthetic pillows in the closet and they hoped we enjoy our stay. The linens were perfect-fresh and no allergy issues! I have to say that the room and hotel have an upscale feel: we loved the black and white photos of Buffalo in the room and the lobby. The bathroom in the king suite was very nice; if the towels were fluffier I would have thought we were staying at a higher rated hotel.
There were a couple of things that were just so-so: My husband used the work out room and said it was adequate, although it could use some mats for stretching out-he had to stretch on the hard floor. There is a breakfast on premises, with some hot items, but the choices were uninspiring. However, the coffee was delicious. And in heating/cooling system that was in a locked closet in the bedroom was noisy. Glad I brought earplugs.
- Official Description (provided by the hotel):
- Located at exit 55 from NYS Thruway Exit 55E Ridge Rd. West Seneca. Minutes from downtown Buffalo, Orchard Park, Ralph Wilson Stadium, Buffalo Bills, East Aurora, Hamburg, Cheektowaga, Lackawanna and South Buffalo. ... more less
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