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Country Inn & Suites By Carlson, Buffalo South I-90
2.5 of 5 Hotel   |   164B Slade Ave, West Seneca, NY 14224   |  
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Ranked #1 of 3 Hotels in West Seneca
Certificate of Excellence 2014
Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Impressed”
5 of 5 stars Reviewed August 12, 2013

This was our first stay at this hotel. It is new and in great condition. The staff was very helpful and friendly. Breakfast in the morning was great. The hotel was quiet even though it was at full capacity. I would highly recommend staying at this hotel if you are in the area. It is conveniently located near a major highway, but it was still quiet.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, September 2, 2013
Thank you for staying at the Buffalo South Country Inn and Suites and sharing your experience on TripAdvisor. The biggest compliment that we can receive is the public endorsement of our guests.

I do hope that you give us another opportunity to serve you on your next visit to Buffalo.

Thank you for your comments.

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 reviews from our community

Traveler rating
    198
    73
    12
    1
    1
See reviews for
137
61
10
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Washington D.C.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 11, 2013 via mobile

Not too far from downtown Buffalo and quick access to I90. Nice, clean and modern rooms. Very good breakfast. Good price too. Will definitely stay here again. Similar to a Hampton inn or Hilton Garden inn.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, September 2, 2013
Thank you for staying at the Country Inn & Suites Buffalo South and sharing such nice comments.

Our Interstate 90 location is ideal for shopping, sporting events, concerts and theatre performances. We are minutes from Walden Galleria Mall, Boulevard Mall, McKinley Mall, Target, Walmart and minutes from downtown Buffalo.

Thank you for your business and we look forward to seeing you again soon.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellsboro, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2013

We spent two nights at this hotel. It was a very nice, newer hotel. I'm a little picky and thought some things could be cleaner. (Hair in the shower, dusty along the corners of the room) The room was nice and big, didn't feel cramped. The breakfast was very good. I would suggest staying here. We were in a King bed standard room. For the area the price wasn't horrible.. We looked around for a while online and this was one of the best if you wanted a nicer place to stay.

Room Tip: They use feather pillows, so make sure you like those before going without taking one of your own. K...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, August 11, 2013
Thank you staying at the Country Inn and Suites Buffalo.

We sincerely appreciate your feedback and comments. I apologize that our cleanliness did not meet your expectations or mine during your stay and I will immediately take corrective action. I am glad to hear that overall your stay was enjoyable.

Again, thank you.

Kevin Verrall

Vice President & General Manager-Hotels
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Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

Nice suites for a fraction of the cost of other hotels in the area. 10 minutes from Walden Galleria.
The breakfast that is included in your price could be better, but it includes hot food.
Its clean, new and the rooms are very generous in size and space.
This place is a WINNER.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, August 11, 2013
Thank you for staying at the Country Inn & Suites Buffalo South.

We sincerely appreciate your comments and feedback. Our location between the Walden Galleria Mall and the McKinley Mall makes us ideal for shopping excursions. Our room sizes, free breakfast, indoor pool, hot tub, free Wi-Fi, and fitness center combined with our service does make us a winner as you mentioned.

Again, thanks for your comments and we will see you on your next visit.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
129 reviews 129 reviews
23 hotel reviews
Reviews in 64 cities Reviews in 64 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 2, 2013

This hotel is relatively new and is very clean. The staff was friendly and helpful. The room was spacious and had a small refrigerator and microwave. The beg was beyond comfortable. The only complaint was the very environmentally friendly shower heads that barely gave off any water. It was good value for the money.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, August 11, 2013
It is nice to see that you had a FIVE (5) STAR experience at our Country Inn & Suites Buffalo South.

Our hotel did just have its one year anniversary and its nice to hear when our guests still think we are new as that is a tribute to our team that keeps our hotel clean, well maintained and compliments those things with friendliness.

Thank again and we hope to see you again soon.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Lenox, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2013

We stay at Country Inn and Suites when they are available and this one didn't disappoint. It was hard to find. The sign was a bit hidden. Staff was very nice and it was very quiet. It was a little more expensive than some I have stayed at but it we come through the Buffalo area again, we would stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, August 11, 2013
Thank you for staying at Country Inn & Suites Buffalo.

Your continued commitment to our brand is refreshing. I do hope that you are a Club Carlson member and if not please inquire on your next visit.

Thanks again for your business and your FIVE (5) STAR review.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013 via mobile

Staff is friendly, location is clean and modern. Continental breakfast Is awesome and give tons of options. Five stars in my book for a family vacation. Buffalo is a great destination. Only regret is that we couldn't stay longer.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Country Inn & Suites By Carlson, Buffalo South I-90, responded to this review, August 11, 2013
Thank you for staying at the Country Inn & Suites Buffalo and sharing your FIVE (5) STAR experience on TripAdvisor.

Our hotel is designed to provide the finest quality accommodations, service and value. It is always nice to hear when we have executed on service commitment. I will be sure to share your review with our entire team.

Again, Thank you and we hope to see you again soon.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Buffalo South I-90

Address: 164B Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in West Seneca
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Buffalo South I-90 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Located at exit 55 from NYS Thruway Exit 55E Ridge Rd. West Seneca. Minutes from downtown Buffalo, Orchard Park, Ralph Wilson Stadium, Buffalo Bills, East Aurora, Hamburg, Cheektowaga, Lackawanna and South Buffalo. ... more   less 
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