Very friendly staff when checking in. Our room was on the 4th floor in the corner-nice & quiet. Beautiful room, extremely clean, comfy beds and well appointed. We told the front desk we were going across the street to get a small cake as it was my birthday. When we returned, they had several balloons tied to a candy bar and sang "Happy Birthday" to me. How sweet was that! We invited them to join us for coffee & cake but they didn't. What a lovely way to end our evening. This hotel is located close to several attractions in the Buffalo area and being right off the expressway it's very easy to get too. We will definitely stay there again and have already recommended it to friends.