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“Very good stay for families” 4 of 5 stars
Review of Staybridge Suites Buffalo/West Seneca

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Staybridge Suites Buffalo/West Seneca
3.0 of 5 Hotel   |   164 Slade Ave, West Seneca, NY 14224   |  
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Ranked #2 of 3 Hotels in West Seneca
Certificate of Excellence 2014
Toronto, Canada
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
“Very good stay for families”
4 of 5 stars Reviewed February 22, 2012

A very, very clean and modern suite hotel. Particular perks which families will like include a well-maintained pool, a home video room, buffet breakfast, and coffee,pop and snacks offered all day. Almost immediately upon arriving, we were asked if the hotel met our needs. Very good service!

One improvement to note: the waffle makers at the buffet table are the highlight and the low point. Our advice is - get a better system for measuring and making the waffles so that the staff are not constantly hovering and cleaning up after each guest. And, since they are so popular, we'd recommend keeping those toppings bowls full.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review, February 23, 2012
Thank you for staying with us at the Staybridge Suites Buffalo South and posting your kind words on TripAdvisor.

I will be sure to share your comments with our entire team. We look forward to seeing you again on your next visit.

Again, Thank You.

Warmest Regards,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    62
    20
    5
    4
    3
See reviews for
31
17
6
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
shelbyville
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 21, 2012

Came to Western New York with my husband on business. The hotel is very clean, super nice rooms, very updated. We stayedin one bedroom suite. Full kitchen. You can't beat the deal. Our room rate was only 80.00 per night. Free breakfast daily, 3 dinner meals served Tuesday, Wednesday, and Thursday along with beer or wine drinks served 3 nights of our stay.Internet is free. Clean pool and nice small gym with 2 treadmills, and bike machine.
Laundry is free. You just supply your own soap. Across street is grocery store and this location is right off the interstate.
Get a card and become a member if you travel alot. Build you up some reward nights and you will get better room rates. We could have stayed at Holiday Inn or Hampton, but there is no way we will stay anywhere else but Staybridge when in town.
The only negative was the breakfast bar was not very well stocked on Tuesday morning and we were down there fairly early and it was not crowded. But, other then that...all was great!

Room Tip: Ask for room on end. It was so quiet!
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review, February 23, 2012
Thank you for staying at the Staybridge Suites Buffalo South and posting such nice comments on TripAdvisor, the worlds largest travel feedback website.

We strive to provide all of our guests with the best experience and it is always nice to hear when we have succeeded in our ultimate quest.

Thank You for staying with us and we hope to see you again soon.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, Maryland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2012

Sarah thank you! You are one of the most vivacious front desk staff I have seen in a long time. Your acknowledgement of my priority club status and quick check-in impressed me. After a very long 7 hours drive, I was ready to just get into the room and you speeded that process without any words from me! I appreciate both the check in and checkout process. Meeting you set such a high expectation. I was not let down, the suite, the breakfast, the whole hotel is so inviting! I will definitely return and stay here again!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2011

Stayed here with my wife while visiting Buffalo and Pen state on a shopping trip.

Things that I really enjoyed:

-check in was quick and painless
-hotel was clean
-great amenities like the fitness area, indoor pool, free internet, free photocopying, free laundry machines, free breakfast (not the greatest, but free)
-3 nights a week the hotel offers drinks and food for guests (Tuesday, Wednesday and Thursday)
-small kitchen in each room
-right next to the New York State Thruway
-friendly staff
-comfortable beds
-very good selection of tv channels
-close to two supermarkets
-close to the Walden Galleria (6 minutes on highway)
-best of all good management(There was a problem with internet service while we were there, however Sharon (manager), went out of her way to make things right. Thanks Sharon.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review, December 28, 2011
Thank you for staying with us at the Staybridge Suites Buffalo South and taking the time to post your positive experience as our guest on the worlds largest travel feedback site, TripAdvisor.

I sincerely appreciate your kind words and I will be sure to share them with our entire team.

Again Thank you,

Kevin Verrall

Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edgewood, Kentucky
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2011

This is a new hotel within minutes of downtown Buffalo. The staff was extremely welcoming and helpful

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review, December 28, 2011
Thank you for staying with us at the Staybridge Suites Buffalo South and telling the world about your positive experience via TripAdvisor.

It is always nice to hear that we have managed to exceed the expectations of our guests. I will be sure to share your comments with our team.

We hope to see you again on your next visit to the Buffalo area.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2011

Stayed here with my family while visiting some family and we really enjoyed the pool. Although they were almost sold out Saturday night you would not have known as the hotel was quite. Breakfast is included and was nice with the waffle station. Your Wolfgang Puck Coffee is fantastic and we really enjoyed coffee available in the afternoon as well.
Beds were very comfortable and this is a very new hotel.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review, October 14, 2011
Thank you for staying at the Staybridge Suites Buffalo South and posting such a nice review on TripAdvisor.

We value your business and your opinion. When your travels bring your back to our area we hope to see you again.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orchard Park, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 12, 2011

I stayed at the Staybridge Buffalo / West Seneca with my wife. The check in was easy and fast. When we checked into our room it had a separate living room, two TV's, fridge and range. The bed was comfortable. The hotel is right off the New York State Thruway and a 5 to 10 minute drive into the city of Buffalo. WiFi was free and the connection was strong. Breakfast was available every morning and coffee was available all day long. We did not use it but the hotel also has an indoor pool and theater room. The hotel is also close to area restaurants and stores (Wegmans, Tops, Kmart). I will definitely stay at this hotel again.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager at Staybridge Suites Buffalo/West Seneca, responded to this review, September 21, 2011
Thank you for staying with us at the Staybridge Suites Buffalo South and posting such nice comments regarding your stay on TripAdvisor.

The best endorsement that we can receive is from guests that have stayed with us. We sincerely appreciate your business and look forward to serving you on your return visit.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Buffalo/West Seneca

Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo/West Seneca 3*
Number of rooms: 105
Official Description (provided by the hotel):
Staybridge Suites your extended stay hotel is located in the heart of West Seneca NY, minutes from Buffalo, Orchard Park and the East Aurora. Our all suite hotel is also within miles of many of Western New York s most desirable attractions including Niagara Falls, Casino Niagara, Walden Gallaria Mall, McKinley Mall, Ralph Wilson Stadium (Home of the Buffalo Bills), HSBC Arena (Home of the Buffalo Sabres),The Buffalo Convention Center, University of Buffalo, Buffalo-Niagara International Airport and the Downtown Buffalo entertainment district. Our location is ideal for conducting business with General Motors, Ford, Rich's Products, General Mills, New Era Cap, Geico Insurance, General Electric, Dunlop, United Healthcare, Mercy Hospital, VA Hospital, Roswell Park Cancer Institute,HSBC Bank, Fisher Price, Sorrento, Curbell, Enidine, Gaymar & Motorola At Staybridge Suites you can expect your stay will feature a superior upscale studio, one bedroom or two bedroom suite including fully equipped kitchens and free high speed Internet. Amenities include complimentary laundry facilities, fitness room, business center, indoor pool, meeting room, community area with fireplace, daily breakfast buffet and a Sundowner evening reception. When visiting Buffalo South we have what you need. Staybridge Suites is your best stay for a week, a month or even a year. ... more   less 
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Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca

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