We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay” 4 of 5 stars
Review of ASURE Marina Park Apartments

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added ASURE Marina Park Apartments to your Saves list
ASURE Marina Park Apartments
4.5 of 5 Specialty Inn   |   84 Albert Street, Whitianga 3510, New Zealand   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
NZ
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Excellent stay”
4 of 5 stars Reviewed February 14, 2013

Great four day stay perfect weather great accomodation superb views from unit 23 short walk to town,management friendly and helpful. Units well appointed with plenty of space pool area lovely spa excellent

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

87 reviews from our community

Traveler rating
    33
    37
    11
    3
    3
See reviews for
20
44
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Auckland Region, New Zealand
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 11, 2013

Horrible Service (staff were exceptionally rude)
Horrible Room (like being in a maze)
Paper Thin Walls (you can hear everything from every other room - couldn't sleep)
Bad Value!!!!!
Website is deceiving, rooms do not over look the marina!!!!
Rooms are surrounded by a car park.

We will never go anywhere near this place again.

Room Tip: Do not stay here!!!!!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 6, 2013

As far as the Accommodation goes the apartment we stayed in was perfect. There is everything you need for a lovely stay. Unfortunately due to the rude and dispicable behaviour of the man at the reception when we checked out I wouldn't stay here again. To the poor Gentleman who was abused by this man when checking out for apparently lying about having children staying, I wish I had spoken up in your defence. I was shaking with anger by the time I got back to my car. A customer is apparently supposed to be always right, well in this case the customer didn't have a chance to even speak let alone be heard due managers ongoing accusations about lying. I wish I had paid more attention to the names of the owners of our apartment as I would have written to tell them how appalling the behaviour of their "Manager" was.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marina-apts-mngt, Manager at ASURE Marina Park Apartments, responded to this review, February 8, 2013
Yes, the author of this review had one of the best apartments in the complex. The owners are pleased to entrust Management with the care of their apartments as they are diligent in their responsibilities to the owners of the apartments and are also mindful of guests’ needs and comfort. The apartments are set up and priced for a specific number of guests. When making a booking, it is expected that people state the correct number of persons for the apartment they are booking. For example a one bedroom apartment sleeps 2 persons, a two bedroom apartment sleeps 4 persons and so on. Some apartments will accommodate an additional person and a bed is supplied on request for an additional charge. Most hotels have strict policies regarding the number of persons allowed to occupy rooms and there are penalties for breaching this code. Management has found that some people lie by omission about the numbers of persons in their booking. They sneak extra people in after hours; take the mattresses off the bases to make up extra beds and so on. This is not good for the apartment or the wear and tear on the furnishings, not to mention contravention of fire and safety regulations. In this particular case, the booking was for eight persons; that is eight sleeping spaces were. The group arrived late and did not disclose that there were in fact twelve persons in their party. They paid for eight persons to stay but as they were vacating a head count showed that twelve persons had occupied the apartments overnight. Not only is this cheating the owners of income, this shows blatant disregard for other people’s property and the safety of their family. Safety is paramount. Given the worldwide publicity of major natural events such as earthquakes and tsunamis, this family could have put themselves in jeopardy. In an emergency, rescue services would have been searching for eight people not twelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 5, 2013

This is a large apartment complex but it had a very welcome lift so we didn't have to carry our bags up the stairs. The apartments are very well equipped with everything you need for your stay even down to a washing machine and dryer. Not too far from the wharf and town centre but the view from our apartment wasn't very nice, looking down onto a building site. Would have liked a view of the marina. Apartments are not serviced every day but the towels are changed every second day if you stay longer than 3 days.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foxton, New Zealand
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2013

I would definately stay at Marina Park Apartments on my next visit to beautiful Whitianga. The rooms were clean and spacious, except the bathroom which was a little small with no bench space to put your toiletries, but that can be overlooked as everything else is perfect for a long or short stay. Well equipped with a very comfortable bed, washing machine and clothes dryer. You can leave your car and walk to the township and the harbour. The staff and management were really friendly. Our room had a balcony which was a lovely place to have breakfast (if we didn't dine out) and plan our day in this wonderful piece of New Zealand. The spa and rooftop pool was not available during our stay so can not comment on that and the outdoor pool looked lovely.

Room Tip: During the Christmas and New Year period you would need to book very early to get a harbour view roo...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2013

Excellent well appointed apartments very conveniently located for all attractions in this beautiful town. Swimming and spa pools available on site. The room was extremely comfortable and the manager friendly and helpful - have breakfast at Nina's Cafe 250 metres away on Victoria Street.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 21, 2013

Marina Park is a sizeable complex but our apartment was spacious, clean and well-equipped and although we feared 'bustle' we were never troubled by noise. The pool/spa was a welcome facility and it is a short walk (literally 5 mins) to all amenities. It is particulatly convenient to Cafe Nina (see separate review) and just around the corner is a very friendly car rental facility. Whitianga beach is fine, but the ferry across the river is cheap and handy for shuttles to the honeypots of Cathedral Cove and Hot Water Beach, or just for walking to the nearby Cooks Beach.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to ASURE Marina Park Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ASURE Marina Park Apartments

Address: 84 Albert Street, Whitianga 3510, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Whitianga
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #11 of 19 Specialty Lodging in Whitianga
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ASURE Marina Park Apartments 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
Adjacent to the picturesque Whitianga Marina, and conveniently located just a two minute walk from the local shopping centre, our contemporary designed apartments are perfect for a luxury stay in the Coromandel region. In the town centre you will find an abundance of cafes, restaurants and bars, and boutique stores. It is only a short stroll to the ferry and the marina where you can choose from a number of boat tours. Other outdoor pursuits include tramping, kayaking, diving and sea fishing, or just relaxing on one of the many beautiful beaches nearby. Mercury Bay Golf Course also welcomes visitors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo and TripOnline SA so you can book your ASURE Marina Park Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marina Park Apartments Hotel Whitianga

Owners: What's your side of the story?

If you own or manage ASURE Marina Park Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.