We booked a 4 night stay for our family of 5 adults and 2 kids in June. Unfortunately, we weren't quick enough to book the bungalow and had to stay in the 3 bedroom cottage. The animal feeding sessions every morning was nice and our kids really loved carrying the guinea pigs and baby rabbits. Peter and Rene were nice and friendly (until we told Peter we were leaving, that is -- more about this later). However, accommodations left much to be desired. There was one air-conditioner for the whole house. We had to sleep with the bedroom doors opened to try to let some warmth into the room. The BBQ was old. On the first night, the fire actually burned through the gas knob and melted it! We had to stop cooking halfway for fear of an explosion. When we reported it to the management the next morning, they replaced it with a new one by evening. All the furniture in the house were old and dated. And the 3rd bedroom was really 3 single beds stuffed into an entryway. It's the first thing you see when you open the front door to the house. Perhaps coming from a city, we were not so used to limited hot water supply, so to our great surprise, the hot water was completely used up after 1 or 2 persons had their shower. With all these problems, we decided not to end our vacation in Margaret River this way, and informed Peter on the 3rd day that we were leaving the farm. We had only stayed 2 of the 4 nights. Peter did not ask us how we felt or made any attempt to ask for feedback. His immediate response was that he would have to charge us in full and that no refunds or discounts whatsoever was possible. I was rather disappointed with his attitude. It was on this sour note that we left.
- Official Description (provided by the hotel):
- Kerriley Park Forest and Farmstay is a delightful farm experience. It’s where the forest meets the farm in the heart of the Margaret River wine region and is a great holiday for the young and young at heart.We offer comfortable and private self-contained cottages set on 16 acres of natural bush that is home to over 150 species of native plants, 43 species of birds and numerous kangaroos, bandicoots and possums. Each cottage has a veranda with a barbecue so you can sit back and savour the sounds and sights of the Australian native bush.There are plenty of easy paced bush trails for you to explore and each morning we invite you to help feed farm animals which include chickens, ponies, lambs, goats and an alpaca. We also have an animal petting section where children can learn to handle rabbits and guinea pigs. There is also Kids playground and Pool.Kerriley Park Forest and Farmstay is where the forest meets the farm in the heart of the Margaret River wine region. It’s a great holiday for the young and the young at heart.Kerriley Park Forest and Farmstay is a three and a half hour drive south of Perth. ... more less
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