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“Unique and Fun Place to Stay” 5 of 5 stars
Review of Ayr Sailean

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Ayr Sailean
1 Tindale Rd | Kentdale, Denmark, Western Australia 6333, Australia   |  
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Hotel amenities
Haines
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Unique and Fun Place to Stay”
5 of 5 stars Reviewed December 17, 2011

We stayed two nights here in late November. We had almost the whole place to ourselves and thoroughly enjoyed the quiet tranquility of the place. The kitchen and bathroom facilities are the best and cleanest we've seen in all of Australia or New Zealand. We found the owners to be very friendly and helpful and we regretted not being able to stay longer. The cabin was a standard room with three beds and a fridge. It was clean and comfortable and served our needs.

If you're seeking a quiet and unique place where you can enjoy some quiet and open fields, then this is the right place, but there isn't much else to do on the premises. It's a good location for exploring the surrounding areas as long as you stock up on food in Denmark or along the way. It's a working farm and feels like a farm, which we really enjoyed as well, but if you're looking for a 'resort,' look elsewhere.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 22, 2011

Our family stayed at Wool Cottage and I can not imagine a better place to have an affordable family holiday, we were 2 families and we all fit comfotably. The kids had a ball roaming the farm. It is a historical building and isn't Las Vegas. I think you would do well to remember that when booking and coming down sight unseen. The furniture and bedding was not new and flashy but it was clean and comfortable. We had a roof over our heads and it didn't cost us all our savings. We were warm and happy and had a lovely holiday. Thank you so much.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 19, 2011

Booked to stay here for 3 nights with my family from Perth, which included our 84yr old Grandmother, 7 month old baby and 4yr old niece. It was booked under the advertisement of 'County Luxury'..... what a joke! The place is a tin shack with worn carpets and old, well used mis-matching furniture. It was dirty, with rat poison left on floor in kitchen along with rat/mice dropping in the kitchen and main bedroom!

When we arrived no one was around to greet us, and even after we eventually got through on our mobile and requested the cot, they said they would only be'an hour' yet arrived 2 1/2hrs later.

When the owner arrived, he bought along a cot and a high chair and complained to us that we hadn't actually requested a high chair when booked (surely one assumes that when you need a travel cot a high chair is also required!) When we pointed out the mice droppings and poison, he was hardly bothered and replied 'ok I'll clean it up'. When we stated that we would only be staying one night (due to the fact it was late and the little ones were tired) he hardly seemed suprised.

We also asked why there was no hot water - and curtley told that it needed turning on! How silly of us to assume they would have thought to do that for us. We ended up filling the bath for the kids with the hot water from the kettle (3 times), what luxury indeed.

Even silly things like no bowls (?!) for our cereal in the morning, 1 teaspoon between 7 of us, an ancient kettle which took 10 mins to boil..... I could go on but you get the picture.

We couldn't get out of there fast enough in the morning, and the owner wouldn't refund the deposit of $250 as we had stayed one night - what a joke. They also wanted to charge $825 for 3 nights, which makes my so angry when you see the state of this place.

I write this in the hope that people will be warned before booking, as the website description and leaflets are totally misleading - don't waste your money. We ended up staying in a beautiful log cabin, 3 times the size, infinitely more beautiful and cheaper to boot. (Williams Bay cottages for those interested).

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gailguth, Owner at Ayr Sailean, responded to this review, May 3, 2011
Wool Cottage - one of the units of Ayr Sailean - is rated 3.5 stars by AAA Tourism, and therefore is certainly not a Tin Shack. The carpets are pure wool with minimum stain being only 5 year old, and that having been caused by the open fire. An apology has been given to the guests concerned that a mouse invasion had occurred prior to their arrival. We are sorry they were not happy even though this was cleaned up as soon as possible once we were notified.
Ayr Sailean is a working farm, and despite being requested to notify us of their arrival time, the guests failed to do so. The unit had been left open for them so that they could move in even though we were not there. Our stock well fare must come before anything else, and they cannot communicate as humans can. Had we received the requested phone call, not only would the hot water have been turned on but they would have been notified of arrangements. The one night fee of $305 for the party of 7 was reduced to the $250 deposit paid. Once again we are sorry these guests were not happy with the unit or service received, but this completely contradicts the many happy guests who have used this cottage, loving the cosy atmosphere in the quiet surrounds of the farm. Our guest book is testament to this.
We urge people to study the photos of the diverse accommodation on our web site and make up their own mind, not be influenced by one unhappy guest. AAA Tourism does not hand out its star ratings lightly, and our rated accommodation ranges from 3.5 stars to 4 star.
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Additional Information about Ayr Sailean

Address: 1 Tindale Rd | Kentdale, Denmark, Western Australia 6333, Australia
Phone Number:
Location: Australia > Western Australia > Denmark
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 26 Specialty Lodging in Denmark
Price Range (Based on Average Rates): $
Number of rooms: 4
Official Description (provided by the hotel):
Nestled by giant granite boulders and native bush on a working farm, Ayr Sailean is the ideal spot to get away from it all. Located mid way between Denmark and Walpole, it is central to numerous attractions including the Valley of the Giants & Tree Top Walk. Accommodation choices of Studio Spa Chalets where you can enjoy an indoor spa under the stars, or enjoy the view over the Wilderness Coast; Wool Cottage in a rural setting; Inverell Home at Nornalup on the Frankland River, backed by thousands of acres of forest; or the Camp Ground and Camp Ground Cabins give a wide variety to suit all requirements and budgets. ... more   less 
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