I was concerned of the reviews online, which is why I am writing to share my positive experience.
The communication to locating a room without a manned office was no problem as it was clearly communicated with directions and we had no problem at all. We had one minor issue and contacted the care taker who advised us accordingly which did not affect our stay what ever.
The chalets were self contained and despite what you read were CLEAN and fully furnished as required. Obviously the chalets are located in the bush so the usual insects were no surprise.
Location just outside of town but close by to the inlet which made a nice walk.
Overall my friends and I had a really great time and are already planning our next visit.