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“Not value for money” 1 of 5 stars
Review of Bella's Country House

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Bella's Country House
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39 Burns Street, Maryborough, Victoria 3465, Australia   |  
Hotel amenities
Ranked #2 of 4 Maryborough B&B and Inns
Brisbane, Australia
Top Contributor
67 reviews 67 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
73 helpful votes 73 helpful votes
“Not value for money”
1 of 5 stars Reviewed September 15, 2012

Bella's promotes itself as the "ultimate bed and breakfast experience". Mmmm. We found: no TV in our room or the guest's lounge room; no fridge ; no tea/coffee making facilities; no glasses; no working heating in our room; no hanging space / cupboards apart from some hooks on the back of doors; no chairs or tables; and 1 used bar of soap in the shower.

We were concerned when we arrived at 2pm that there was no-one on the property, and a sign was advertising the property for sale. After a couple of phone calls, we were texted that we could check in after 3pm.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MurrayB651, Owner at Bella's Country House, responded to this review, March 7, 2013
Thank you for taking the trouble to review our magnificent Victorian-era home. You'll be pleased to know that your criticisms have been heard and addressed --- the business is, after all, here for the customers. Bella's Country House, by the way, is now under new management.

As for no-one being there at 2pm, I'm sorry for the misunderstanding. The advertised earliest check in time is 3pm --- I wish I had been there to check you in personally, regardless of how early you arrived. But even B&B owners have to leave the house some time!!

I hope you choose to return to Bella's under the new team and have the full, authentic experience, that makes it "the ultimate" in the glorious Goldfields.
Kind regards,
Murray Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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11 reviews from our community

Traveler rating
    4
    5
    1
    0
    1
See reviews for
2
7
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Melbourne
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 9, 2012

On arrival, we were warmly welcomed by the owner. We had booked the last bedroom available which did not have an ensuite (the other three bedrooms have ensuites). This did not present any problems because we were only sharing it with the owner who promised she would not be in our way (she was true to her word), and it was only a few steps away from our bedroom. There is no TV in the bedroom (that's ok by us) and no tea/coffee making facilities either, however the owner did say we could go into her kitchen any time and make a cuppa which we did and we always felt welcomed. The location of this property is on a quiet street, a bonus for me being a light sleeper and the included breakfast in the price was fantastic. Overall, a lovely experience.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2012

Sadly "Victorianlad" didn't get to enjoy the experience we had staying at Bella's this very weekend. You're right. There was a number to call on arrival clearly seen from the front street. We made our booking on the internet about 3 hours prior to arrival on a Saturday night and the Manager quickly came around to the property within about 2 minutes.

The property itself is magnificent inside. 4 large bedrooms each with bathroom, dining room and gardens. A full breakfast was provided and 3 of the rooms were occupied on a Saturday night.

What exactly does the sale of the property or the price have to do with your feedback. Your comments were unfair and completely irrelevant in the scheme of things. My only negative feedback is that the gardens could be more closely maintained, but overall I'd recommend it to anyone visiting Maryborough as it's within walking distance to the main streets.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bella's Country House

Address: 39 Burns Street, Maryborough, Victoria 3465, Australia
Location: Australia > Victoria > Maryborough
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Maryborough
Price Range (Based on Average Rates): $$
Number of rooms: 5
Also Known As:
Bella's Country House Maryborough, Victoria

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