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“Wonderful setting” 5 of 5 stars
Review of The White House Hotel

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The White House Hotel
3.0 of 5 Hotel   |   Herm Island, GY1 3HR   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Herm
Guernsey
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Wonderful setting”
5 of 5 stars Reviewed May 5, 2013

This hotel and, in fact, the whole island is amazing. The hotel is lovely, the staff very friendly and efficient and the setting is stunning. A unique and very special place. Our son was married on the island and the whole day was magical. The staff were fantastic - always around when needed an nothing was too much trouble.

Room Tip: Don't just choose the main hotel as the rooms away from the main building are really good.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan W, Director of Sales at The White House Hotel, responded to this review, May 15, 2013
Dear Janie C,

Very many thanks for writing such a fabulous review following the marriage of your son on Herm Island. Sion and the team were delighted to be able to look after this very special day, and we are so proud that everyone had such a great time.

Best wishes


Jonathan Watson
Director of Hospitality
Herm Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
    117
    33
    13
    7
    3
See reviews for
51
71
6
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Guernsey, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 29, 2013 via mobile

Very good service throughout staff very knowledgeable excellent choice of wines to go with the six courses portions just perfect. Bags taken from the boat straight to the room, recommend room 7 with great balcony and views over the pool and Guernsey. Hope they do another one soon. Very good team that work well for each other!!! Very good WiFi so managed to watch arsenal v man u.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJONES_HERM, General Manager at The White House Hotel, responded to this review, April 30, 2013
Dear WilliamandCindy

I wish you a belated congratulations for your wedding anniversary!

Many thanks for you feedback for your recent stay at the White House Hotel on Herm Island.

I am delighted that you had enjoyed the Gourmet evening!

I am also glad that you found the WI-FI signal to be very good (shame about the football result though!).

I shall look forward to welcoming you and your friends back in the not so distant future.

Kind regards

Sion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed April 21, 2013

Whilst only having to travel the 3 miles from Guernsey to Herm, you feel a million miles away from home, we look forward to this weekend every year, we have been going to the White House for the last 6 years - the wine tasting opening up the summer, the gourmet weekend equally as good finishing the summer season. The food, service, staff always previously good, was exceptional this year, it's a delight to come over. Each year we see small changes and when you have been a regular visitor, for many years and are very fond of the hotel, you don't necessarily like change but the changes are very sympathetic and well done. My one plea is please do not come totally into the 21st century, part of Herm's charm is it's quaintness and the ability to get awat from it all, and STOP ! the fact they have no TV's is wondeful , yes you actually have to talk to each other, play board games, sit in front of the fire and read a book,read the sunday papers, all the luxuries that pass us by in a busy lifestyle. A Weekend away that is exceptionally good value, very relaxing and whilst I don't want to wish away the summer I can't wait to be returning in September for the gourmet weekend.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Sales at The White House Hotel, responded to this review, April 22, 2013
Dear LizziePD,

We're delighted that you noticed the continual improvements that we make each year at the White House Hotel, and that you choose to return for our Wine Tasting and Gourmet weekends. We have so much fun in putting these weekends together, we think you'll love what Nigel Waylen, our Head Chef, and his team have got lined up for September!

We are not planning TV's in rooms at all, and will continue to do so, as we fully understand that the Hotel lends itself beautifully to peace, tranquility and relaxation - With the occasional need to visit the bars and restaurants when hungry or thirsty!

We're looking forward to welcoming you back ashore in September.

Best wishes



Jonathan Watson
Director of Hospitality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2013 via mobile

Stayed one night on Herm and wished we had stayed a second. The room was well presented with a balcony overlooking the swimming pool. There was a full ashtray on the balcony when we arrived but it was removed as soon as we asked. Excellent food and attentive staff, followed by coffee after dinner in the lounge with coal fires.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Sales at The White House Hotel, responded to this review, April 22, 2013
Dear Pewe51,

Thank you for writing a review following your stay at the White House Hotel, Herm Island. Sion Dobson-Jones, our Hotel Manager and his entire team work very hard to ensure that every guest is delighted with their stay, and are always encouraged by favourable comments written here.
We've taken note of the ashtray on the balcony, which should have been cleared by the team prior to your arrival.
We very much look forward to welcoming you back to Herm, and hope that you're able to stay two or three nights with us to explore some more.

Best wishes


Jonathan Watson
Director of Hospitality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 13, 2013

We (two couples) have just returned from this hotel where we had two large and comfortable rooms one with a balcony and one with a garden both with lovely sea views. I really can't fault it for service and comfort - and the food is good too. We will go again I am sure!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Sales at The White House Hotel, responded to this review, April 22, 2013
Dear Joy070,

Thank you so much for taking the time to write a review following your visit to the White House Hotel, Herm Island. We're delighted that you enjoyed your visit, and very much look forward to welcoming you ashore again soon.

Best wishes



Jonathan Watson
Director of Hospitality
Herm Island
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 3, 2013

A hotel without room service, no televisions, an absence of mini bars, and no telephones wouldn't survive in most places - but on the primitive island of Herm it's the White House's USP. The whole point is to get away on what's dubbed 'paradise island'. A relaxing stay which makes one appreciate the finer things in life when back home. Clearly pitched at holiday makers - both silver surfers and families, it's got its markets well sown up.

Room Tip: Some of the outlying cottage room are rather damp - main building is certainly worth the premium. Op...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Sales at The White House Hotel, responded to this review, April 5, 2013
Dear TerryB862,

Many thanks for your recent review of the White House Hotel relating to your stay in last July.

We would certainly agree that Herm's charm is that there is a distinct absence of clocks, telephones, television and mini bars within the bedrooms. We have the privilege of welcoming back many guests that have stayed on the Island before, and also many that have found Herm for the first time. Regular discussions with most guests tell us that they would prefer not to have these distractions brought in to the Hotel, and so we will continue to do so.

Herm Island is a unique coastal location, with granite buildings, and so at times of high humidity, there will be a natural feeling of damp in the air. Thankfully we are able to combat any issue by regular maintenance and painting, or, if necessary a dehumidifier. In addition, over the past three winters, all bedrooms have been refurbished, and nearly all hotel bathrooms, with the balance due for completion in winter 2013.

We remain proud of our service and cuisine, and proud that Herm offers outstanding natural beauty and tranquillity to those that choose to holiday within our surroundings.

I notice that you travelled and stayed at the White House on business, which is not necessarily a common reason for guests to visit, but am sorry that The White House did not entirely suit your visit on this occasion.

Best regards


Jonathan Watson
Director of Hospitality
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Hythe, United Kingdom
Top Contributor
76 reviews 76 reviews
40 hotel reviews
Reviews in 52 cities Reviews in 52 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 1, 2013 via mobile

Our room was Harbour Cottage a well designed large room with en suite. A superb location with wonderful sea views only a short walk to the hotel. This stay was a birthday present for my wife it exceeded our expectations. A wonderful room the service in the hotel was first class, I think better than a 5* hotel.
The food in the Conservatory restaurant was superb.
A perfect break in an unique location we hope to return.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Sales at The White House Hotel, responded to this review, April 5, 2013
Dear Annepaull,

Very many thanks for reviewing your stay at The White House Hotel this Easter. We are delighted to hear that it exceeded your expectation in terms of room, cuisine and service, and we very much hope to welcome you back shortly to Herm.

Best regards


Jonathan Watson
Director of Hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The White House Hotel

Address: Herm Island, GY1 3HR
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > Herm
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Herm
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The White House Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
As the gentle chugging of a tractor heralds the arrival of your luggage, you know The White House Hotel is special. After all, how many hotels can boast a Britain in Bloom Gold Award-winning island as their garden, a harbour-side setting and such spectacular sea views? Tradition is cherished at this unique hotel to which many families have been coming for three generations. You’ll find a variety of delightful bedrooms, where you won’t find televisions, clocks or telephones, as somehow they don’t seem appropriate on Herm. You will find world class cuisine, and exceptional service from our friendly team. The White House Hotel was the first business in the Channel Islands to achieve WorldHost Customer service status in 2012. All of the Hotel rooms have been upgraded in the past three winters, along with most of the bathrooms - these are expected to be complete by Winter 2013. ... more   less 
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Also Known As:
The White House Hotel Herm, Channel Islands

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