We visited this hotel for one night, courtesy of a free night award. The entrance is majestic, with a work of art by a well-known Italian artist. One can see through glass windows the inside of the superb pool. At reception we were greeted warmly and professionally. We were even offered an upgrade in a superb sea-view room. Our luggage, that went missing at Naples airport, was quickly retrieved by the hotel agent at the airport the next day and delivered. The whole staff was extremely friendly and professional. We will surely miss this place and cannot wait to return!