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“Stunning hotel” 5 of 5 stars
Review of Capri Palace Hotel & Spa

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Capri Palace Hotel & Spa
5.0 of 5 Hotel   |   Via Capodimonte 14, 80071 Anacapri, Island of Capri, Italy   |  
Hotel amenities
Ranked #2 of 19 Hotels in Anacapri
1 review
“Stunning hotel”
5 of 5 stars Reviewed September 6, 2013

Fantastic hotel and spa offering first class service and hospitality. Would definitely recommend this hotel. The pool is amazing but incredibly deep at both ends. The walk up to the hotel entrance is cool, as it is underneath the swimming pool and you can see people swimming through a number of windows.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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264 reviews from our community

Traveler rating
    189
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 4, 2013

To be generous Id say 3 star. The rooms are small and headboards are filthy. Shampoos and soaps smell disgusting and that same smell in the hallways will start getting on your nerves after second day.Room service will always get your order wrong and the over priced restaurant will serve you food that would make real italians cry in dissapointment. Who puts canned mushrooms on a pizza, do they know how to make dough and your cheeses are suppose to be the best, so why is it tasteless and stale??
Btw you will never have internet service!! You are super far from the beach and each taxi ride down will cost a minimum of 20 euros, depending on if theyre scamming you or not...
Some hotel staff is awesome and some are incapable of anything.
What is most sad is most of the "life" of Capri is down by the square, you wont see any unless you go because Palace hotel is boring and mostly senior citizens. Have fun if you are 67+, like garbage food, dont mind paying 40$ for a 12in nasty pizza ooozing olive oil, have your eyes burn from the soap, sleep in filth and want to stare at view. Cause thats what you are paying for!

  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 4, 2013

we just went for an aperitivo and it was fantastic. Perfect nibbles, perfect drinks, beautiful atmosphere. Live music was high quality. The terrace is stylish and the service was precise and chatty. Price in line with other aperitivos in a similar hotel category.
The view from the terrace is not the best in anacapri.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2013

I stayed here with my family and friends to celebrate my husband's birthday in July. Capri is really beautiful- it has a bit of everything, sun, sea, sand, food, night life, shopping...

The hotel had a very calm and serene atmosphere upon arrival. Modern hotel but with lots of character. We stayed in the Warhol suite, gorgeous room with a beautiful pool, very spacious.

We ordered room service a few times, it was just average. Breakfast was sufficient.

The service did not live up to my expectations given the status of this hotel. I had asked for an iron to iron my toddler and baby's clothes but I was told that there were no irons currently available and the laundry was closed. After expressing my dismay and asking if we were expected to go out with rumpled clothes, an iron eventually emerged. By the next day, after the room was serviced, the iron had disappeared. When we called to asked for it, we were told we were not allowed to have irons in the rooms and had to send them to the laundry for pressing, for a charge of course. This was rather confusing to me as I had been told the previous day that the irons were being used by other guests!

The staff were generally agreeable but seemed to give the impression that they were being disturbed whenever we needed their service.

Beautiful hotel but I will shop around for others next time I visit Capri.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013

Just stayed at this property on the island of Capri.....and I'm dying to return. Every thing from the time of the arrival to the departure is just unreal. The staff was wonderful and never had an attitude, the rooms were beyond clean and opulent.....AND MAKE SURE YOU GO TO THE BEACH CLUB!!!!!!!!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

We recently stayed here for a portion of our honeymoon. The location is great and the staff is very helpful and accommodating. I would recommend this hotel to anyone who wants a relaxing stay in Anacapri/Capri area, but is willing to pay a moderate price for service.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 22, 2013

Without too many words, the Capri Palace Hotel is the only place to stay on the island. It’s quintessential Capri. This is my wife & I's 4th stay now at the hotel. Yes it’s pricey but that's Capri. Anyone who's anyone stays here (we recommend one of the themed suites, such as the 'Marilyn' or the exotic penthouse, the 'Paltrow').

The new private beach club for hotel guests only, 'Il Riccio', is just outstanding with the best restaurant & sundecks on the island outside of the hotel itself.

When staying in Capri, we definitely recommend a private 4 hour sunset tour around the island with Gianni's Boat Tours (per the hotels personal verbal recommendation). You can pre-arrange this with Gianni through email & phone (he has a great website with all his contact details & information for his many tours & options). Gianni is very trustworthy & will look after all your needs (towels, food, drinks, sun screen, etc.) & he has the best & largest wooden Gozzo boats on the island (a truly romantic & amazing experience).

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capri Palace Hotel & Spa

Address: Via Capodimonte 14, 80071 Anacapri, Island of Capri, Italy
Location: Italy > Campania > Province of Naples > Island of Capri > Anacapri
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Anacapri
#2 Romantic Hotel in Anacapri
#4 Family Hotel in Anacapri
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Capri Palace Hotel & Spa 5*
Number of rooms: 78
Official Description (provided by the hotel):
Member of The Leading Hotels of the World, the Capri Palace Hotel & Spa enjoys an idyllic location in bustling Anacapri. This fresh and stylish property exudes sophistication with simplistic furnishings and a remarkable collection of modern and contemporary art called The White Museum. The hotel owns the only Michelin-starred restaurants on the island: L'Olivo, a 2-Michelin-star restaurant serves Mediterranean cuisine in an elegant atmosphere. Il Riccio, the sea food restaurant located on a cliff and boasting One Michelin star. Complimentary shuttle service to Il Riccio is offered for hotel's guests. Ragu Bistrot is the perfect choice for a casual lunch, located on a terrace with mesmerizing view of the Gulf of Naples. Retreat to the Bar degli Artisti and surround yourself with some excellent examples of contemporary art whilst enjoying a coffee or drink. Alternatively, head down to the Dolce Vite wine cellar for wine tasting. The many state-of-the-art treatments of the Capri Beauty Farm include the renowned Leg School for cellulite and vascular cure, and the Metabolic Response, a weight-loss program based on the Mediterranean diet. ... more   less 
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Also Known As:
Capri Palace Hotel Anacapri
Capri Palace Anacapri
Capri Palace Hotel & Spa Island Of Capri/Anacapri, Italy

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