I stayed here with my family and friends to celebrate my husband's birthday in July. Capri is really beautiful- it has a bit of everything, sun, sea, sand, food, night life, shopping...
The hotel had a very calm and serene atmosphere upon arrival. Modern hotel but with lots of character. We stayed in the Warhol suite, gorgeous room with a beautiful pool, very spacious.
We ordered room service a few times, it was just average. Breakfast was sufficient.
The service did not live up to my expectations given the status of this hotel. I had asked for an iron to iron my toddler and baby's clothes but I was told that there were no irons currently available and the laundry was closed. After expressing my dismay and asking if we were expected to go out with rumpled clothes, an iron eventually emerged. By the next day, after the room was serviced, the iron had disappeared. When we called to asked for it, we were told we were not allowed to have irons in the rooms and had to send them to the laundry for pressing, for a charge of course. This was rather confusing to me as I had been told the previous day that the irons were being used by other guests!
The staff were generally agreeable but seemed to give the impression that they were being disturbed whenever we needed their service.
Beautiful hotel but I will shop around for others next time I visit Capri.