It was a beautiful hotel in a great location. Our room was lovely and very clean. The front desk and wait staff with the exception of one person was excellent. The view was nice but you are really far of course from the sea. Upon check in, I was so happy to be there. The desk clerk told us that we should go to the restaurant for a short time while they prepare our room. After being seated, I asked where the restroom was and the waiter accompanied me to the restroom. This was when things went bad, when I flushed the toilet which is located on the wall, the piece fell off and broke. I am sure it was already broke prior to me flushing the toilet and someone simply placed the piece back on to the wall without properly fixing it. It unfortunately fell on my hand/wrist and I swelled up immediately, it was terribly red and bruised and hurt! Being a nurse practitioner and doing Botox/Filler injections for a living, I asked a waitress at the bar right outside of the restroom for help and wanted to apply ice to minimize swelling. She was not very nice about giving me the ice and as I walked away she was making fun of me, laughing very loudly about my mishap to the other staff members. I did not trust her after that so everytime we walked into the bar or restaurant to eat or drink, I would leave and we would go somewhere else. Who laughs at someone over an accident that was not even my fault? The management however, as I am assuming they were because they were the only ones wearing suits in 90 degrees farenheit temperatures were very nice about it and seemed sorry for the mishap. I felt sorry for them for having to wear such clothing in such high degree temperatures. The hotel raved about the beach club so we thought we would give it a try. I would not recommend it if your are not a sun worshiper as it was not what I expected. It is very hot (unless you want to burn your skin). They have chairs that you can sit on under umbrellas but it is located on a deck and even under the umbrellas it is terribly hot. Your chairs don't even face the sea (only the bathrooms.There is no cool breeze and no misters or water where you can cool yourself off anywhere. You have to travel down some steps and jump into the sea if you want to cool off. I was expecting a beach area where we could swim or at least a pool area. There was only a deck and a restaurant. We were also told the shuttle picks you up every half hour. After we arrived, it was so boring we wanted to leave after 10 minutes so we proceeded to go back to the area and wait for the shuttle driver. We waited 50 minutes and finally I asked someone at the restaurant "where is our driver" and was told "Oh, you have to call for a driver to pick you up". Ugh, why didn't they think to tell us this?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.