We went to have a nice dinner to celebrate a birthday. I made reservations in advance, getting 4 different phone calls confirming, then calling and asking if I had a reservation because there was a phone number but no name. Each phone call I requested to be seated by the window they said to come early and we could. When we arrived and I asked to be seated by the window was told "nope" we can't seat parties of 10 or more by the window, then why in all of my confirmation calls did you say you could? Ordered a version of chicken French, worse I have ever tasted like an entire bottle of sherry was used and no other flavor. 3 of the 4 prime rib dinners ordered at our table had to be returned because they were not cooked properly. I asked if they did anything special for a birthday and was told not for free but we have good desserts and for an additional $7 we can put a sparkler in it! Are you kidding me I'm going to pay $15+ for a dessert when our meals were less than average. The host needs to step it up and learn customer service and how to treat people as guests. As far as my family, we will be chosing one of the many other restaurants on the lake!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.