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“What a view!” 5 of 5 stars
Review of Radisson Acqua Hotel & Spa Concon

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Radisson Acqua Hotel & Spa Concon
4.0 of 5 Spa   |   Av Borgono 23333, Concon, Chile   |  
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Ranked #2 of 8 Hotels in Concon
Crawley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“What a view!”
5 of 5 stars Reviewed April 13, 2014

Stayed here for three days, I can honestly say the customer service is absolutely first class, from the minute you check in , during your stay and check out, the views are outstanding .
Well done to all at Radisson Concon.

Room Tip: Every room is sea facing.
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
    172
    128
    45
    25
    11
See reviews for
35
217
13
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Italian first
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English first
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 8, 2014 via mobile

I'm rating this hotel as 5-stars mainly because we wanted a sea-view and found ourselves virtually in the Pacific with the full width windows of the room opening onto surf crashing on the rocks on which the hotel is actually built. Fantastic! Thereafter they could do nothing wrong for me even if the restaurant was distinctly average and over priced and the breakfast buffet undistinguished. On the other hand the staff were friendly and accommodating and the room was very comfortable with a good big bed, two nice armchairs and a useable desk. Loved it and would like to stay longer next time.

Stayed January 2014, traveled as a couple
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Santiago, Region Metropolitana, Chile
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed December 9, 2013

Quite expensive weekend stay. Could only book Friday night because Saturday fully booked.

Nice touch of Champagne and strawberries waiting for us. It was my wife's birthday.

Beds good, bath ok. All standard Radisson fare. Nothing to write home about but an ok albeit expensive night.

Breakfast ok but not spectacular.

10 to 15 thousand for taxi to Vina del Mar

Stayed December 2013, traveled as a couple
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Hong Kong, China
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2013

I stayed here 1 night a couple of months ago, the best is the view. You are right in the ocean, on top of the rocks.
The spa is pretty good but a little bit expensive, the pool use sea water and it has sea rocks giving it a really nice look.

When I got there my girl friend got trapped in the restroom hahahaha. The door was kind of broken so we had to call the room service, etc... The answer was pretty fast and they gave us an upgrade for the inconvenient.

Both rooms had awesome view to the ocean. If you go there make you your room point that way!!! Watching the sunset from there amazing!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 5, 2013

Rooms with a great view. Spa next to the waves. Cozy bar, great food. What more could one ask?
Well, good housekeeping. That was a disaster, we had to protest because our room was still not ready and made at 6 pm!
My wife and I loved it, but service has to be improved.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renato F, Customer Service Manager at Radisson Acqua Hotel & Spa Concon, responded to this review, September 13, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the hotel. We look forward to your next stay.

Best Regards


Trinidad López Espinosa
Customer Service Manager
tlopez@radisson.cl
Radisson Acqua Hotel & Spa Concón
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2013

We went on a weekend getaway to this hotel. Nice room right on top of the ocean, great view, but that was it. The room is average, the breakfast was ok. No chance of a late checkout in spite of what they offer. The inside pool of salt water was lukewarm, you could´t stay in for long without getting cold. The spa, however is really nice, great front view of the ocean. In summary, you pay for the view, not the accommodation; next time I will book only the spa and sleep somewhere else.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 18, 2013

Positives:

-Hotel is on the cliffs over the water, with incredible views from everywhere on property including rooms
-Literally wake up to the private ocean (picture attached)
-Clean, modern styled rooms
-Cool Bar/restaurant on property
-Staff was solid

Negatives:

-Incredibly hard to get to (switch buses, roads were closed etc etc.) so definitely rent a car
-Food was average
-Have to walk on dangerous, not designed for pedestrian roads to get to other restaurants, activities, views (we made it an adventure, but a lot of people would not enjoy it)

Overall, we enjoyed the property and would recommend it for a long weekend even with the challenges.

Room Tip: Get a room with a balcony to maximize the view.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Acqua Hotel & Spa Concon

Address: Av Borgono 23333, Concon, Chile
Phone Number:
Location: Chile > Valparaiso Region > Concon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Concon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Acqua Hotel & Spa Concon 4*
Number of rooms: 66
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Also Known As:
Radisson Acqua Hotel And Spa Concon
Radisson Acqua Hotel Concon
Radisson Concon
Concon Radisson
Radisson Acqua Hotel & Spa Concon Chile

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