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“Enjoyable visit” 4 of 5 stars
Review of Plaza Caldas Da Imperatriz Resort & Spa

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Plaza Caldas Da Imperatriz Resort & Spa
3.5 of 5 Hotel   |   Rod. Princesa Leopoldina, 3355, Santo Amaro da Imperatriz, State of Santa Catarina 88140000, Brazil   |  
Hotel amenities
Certificate of Excellence 2014
Florianopolis, SC
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Enjoyable visit”
4 of 5 stars Reviewed June 19, 2014

Have stayed here on 2 occasions now. Lovely natural setting and good facilities so plenty of things to do. Full board buffet-style food and plenty of choice. Only negative that it is quite noisy in the corridoors at night and sound-proofing is not great - can make it difficult to sleep until well after midnight, especially if you are on a lower floor and facing the pool at the front.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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481 reviews from our community

Traveler rating
    266
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio de Janeiro
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2014

We are a family with 2 small kids and loved our week long stay in this resort, settled in the green hills around Florianopolis (less then 1 h drive from the airport). The reason we choose the resort was for its termal baths and SPA and the fact the hotel has kids animation while the parents can enjoy a relaxing holiday surrounded by nature. All our expactations were met! Our kids were entertained and had fun the whole day long while we could enjoy the nature and the termal baths and pools & sauna`s (not accesable for kids) and excellent SPA . There are also pools with termal water where the whole family can enter so we also had great family time together. Comfortable rooms with wireless access and jacuzzi with termal water in the bathroom! Very kind and professional staff. The hotel restaurant is excellent and during the entire week we enjoyed the best meals we had in this type of resort, and the fact that drinks are included is for sure a a plus! We were all sad to leave and recommend this hotel to every family looking forward to a relaxing family trip!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florianopolis, SC
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 22, 2013

as otherbtravellers have said, nature is magnificent, spring waters are delicious and the food is very good. odds are: 1. it's too noisy!!! around 6am people start turning on their jacuzzis, and you are to listen to every engine around. hallways are all made out of stone, so you listen to the kids screaming as if they are inside your room. 2. beds, pillows and robes have to be urgently replaced. all you need when in a resort is to have a good night of sleep, and that's not possible with the current structure. well, maybe the higher standard suites have better equipment, but the average room where I was staying was deceptive. 3. room service also needs improvement - we called the hotel confirming our reservation for one couple with two kids, and arrived at the hotel on a friday around midnight. when we got to our room, there was only one bed for the kids, and we had to wait for the other to be brought and set. then we asked cheeseburgers for a snack before sleeping, it took more than one hour to be delivered, and when arrived, was completely cold, my kids were already asleep.

Room Tip: ask for a room facing the valley.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Cláudia H, Gerente de relações públicas at Plaza Caldas Da Imperatriz Resort & Spa, responded to this review, May 29, 2013
Google Translation
Srª Ana, suas observações foram imediatamente repassadas para nossas equipes para verificações e análises. Nosso trabalho e nossas decisões são tomadas com o objetivo principal de acolher da melhor maneira nossos hóspedes, para que eles tenham momentos de relaxamento, diversão, conforto, qualidade e tranquilidade, por isso, retornos como o seu nos entristecem mas também nos mostram que temos que continuar perseguindo capacitações e atualizações que gerem excelentes resultados. Sentimos pelos desconfortos relatados. Esperamos poder recebê-los novamente, desta vez em uma suíte que melhor atenda suas expectativas. Carlos Higgie - Gerente-Geral
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 16, 2013

I have been many times in Plaza Hotel Ipanema but Hotel Caldas Da Empertriz is awesome. The cleansing, the vegetation, the personnel really deserve a visit. I only go when I want to loose weight and have relax and lot of training. The food even though is just 700/900 calories per day is delicious and the treatments and physical activities are so well organised that you forget the food.
The only drawback is that during the weekend the hotel received a lot of locals who are anxious to enjoy the benefit of the thermal waters so they are everywhere but even though I will come back!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cláudia H, Gerente de relações públicas at Plaza Caldas Da Imperatriz Resort & Spa, responded to this review, May 29, 2013
Google Translation
Agradecemos sua gentil avaliação. Nossos SPAs possuem excelentes tratamentos e atividades que beneficiam corpo e mente. Para que possas continuar aproveitando e tendo ótimas impressões do Resort, sugerimos que aproveite nossas promoções e oportunidades para os dias de semana. Seja sempre bem-vinda.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florianopolis, SC
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2012

The hotel offers a variety of options for those who want to relax. It is a large resort surrounded by nature, perfect for walks and the so-called 'eco-adventure' actiivities. The staff is generally kind and responsive. The food is great. The hotel has scheduled activities from early morning to late evening for children and for adults, so you will always have a programmed activity to participate (if you want to), such as live music at the poolside. You can also leave your kids at their own, as the hotel staff in charge of entertainment will take very good care of them. The rooms are a bit old, some of them have a strong mold smell and the bathrooms need to be refurbished, but nothing that could seriously compromise the overall quality of the hotel - you will probably only use the apartment for sleeping late at night, anyway. The daily rates are quite expensive, but probably compatible with the structure offered by the hotel.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasil
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 27, 2012

We had a family reunion there to celebrate a birthday: it was so nice, we dreamed of staying there for, at least, two weeks! The hotel/resort offers a variety of things to do, from the many outdoor jacuzzis and swimming pools (nice warm thermal/mineral waters), indoor swimming pools (the one for the adults has a massaging/relaxing "cascade") to fantastic walks following a stream of water and surrounded by native trees and vegetation, and the gorgeous butterflies path. The food is very good and the rooms are comfortable. There is live music each weekend at the bar.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 10, 2010

Large resort (140 room) nestled in to the side of the lush mountain. Key feature of the property are the hot mineral baths- large external and internal pools. 'Day use only' of spa also possible. Beautiful Atlantic Rainforest surrounds, extensive gardens, and other recreational facilities. Excellent property for families as there are many activities like a ropes course through to excellent river rafting. Large rooms with mineral water showers. Most have lovely views of forest. Deluxe suites availale too.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Caldas Da Imperatriz Resort & Spa

Address: Rod. Princesa Leopoldina, 3355, Santo Amaro da Imperatriz, State of Santa Catarina 88140000, Brazil
Location: Brazil > State of Santa Catarina > Santo Amaro da Imperatriz
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Santo Amaro da Imperatriz
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Plaza Caldas Da Imperatriz Resort & Spa 3.5*
Number of rooms: 149
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