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“Excellent Hotel” 5 of 5 stars
Review of Marina Hotel Kuwait

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Marina Hotel Kuwait
5.0 of 5 Hotel   |   Marina Mall, Arabian Gulf Road, 446, Salmiyah, Kuwait City 13054, Kuwait   |  
Hotel amenities
Ranked #2 of 11 Hotels in Salmiyah
Loughrea, Ireland
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed December 9, 2010

Stayed for 1 night and everything about the hotel was impressive.Staff very friendly & polite without being overpowering.Room was great-sea view which was beautiful in the early morning. Location beside Marina Crescent Mall(with it restaurants, cafes & shisha places) and Marina Mall makes this a superb location

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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90 reviews from our community

Traveler rating
    46
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    8
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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India
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 31, 2010

Stayed for five days, on work
Fantastic location
Small, but great property
Good service

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vorarlberg, Austria
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 20, 2010

Well, the weather is not really friendly in August in Kuwait, but for business you don´t have many choices. The killing sunshine and humidity is greatly compensated by the nice location, the friendly staff and the total package this hotel offers.
Being directly in the marina, just opposite a mall and actually on the beach-side, you have everyhting you need. The drawbacks? Only the distance from the airport, but this offers you a nice view on the bay with the skyline of Kuwait city. Enjoy it from the pool, or from the pool terrace with a nice Guava juice. Big (really big) rooms with sea view, an excellent breakfast will round up the story. Have a jump in to the water, or a nice walk in the mall, go and rent a yacht or a jet-ski, choose one of the close restaurants for excellent seafood or shisha. I wish, I could spend there more time in the cooler months.

  • Stayed August 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dubai
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 7, 2010

I was on business in Kuwait, attending a 3 days event happening in the ballroom/theater of the Marina Hotel. As they claimed the ballroom is adjacent to the hotel (which sounds just logical), I booked the hotel for convenience.
The first massive disappointment was for me to discover that the hotel was actually a good 15 - 20 minutes walk from the ballroom. Although the ballroom is operated by the hotel, they were unable to provide any kind of transport between the 2 locations, hence I had to walk in the scorching heat.
After a long working day I was looking forward to a good rest - only to find the next big disappointment. The room looked quite comfortable on first sight - bland, but comfortable. On second sight, however, the furniture was of very cheap quality, both sofa and bed worn out. The matress had lost all elsticity, hanging down like a hammock. Needless to say, I could not sleep.
A/C was producing lots of noise but hardly any cooling.
The wardrobe close did not close, prompting the inbuilt lights to switch on. Several attempts to get anyone in housekeeping on the phone where futile, resception promised to call back "in one minute", but never returned my call.

After such an awfull night the breakfast did nothing to sooth me. wide selection, yes, but low quality. Staff was absolutely clueless. I am allergic, asked if they have any gluten free bread, just to be proudly presented with toast. I mean, seriously, if you don't know, then say so. Don't risk sending your guest to hospital out of your sheer ignorance.

My attempt to get another room with a proper bed and funktioning A/C was met by equally clueless reception staff, who offered no help at all. Only after I decided to check out and find another hotel, they apparently decided to give it a try and exchange the matress. Unfortunately they did not inform me about this. Walking up to my room I found the door wide open, but noone in the room. Open invitation fer anyone passing by to go through my personal belongings! The bedding was taken off the matrass, only to expose a huge disgusting stain.

These are only main points I am criticizing, not going into detail on meagre toiletries, tasteless food in room service, lack of decoration etc.

Bottomline: nice location, run down hardware, totally untrained staff and zero interest on the side of the management.
The matching proverb: "the fish starts stinking at the head" seems to be befitting.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Honolulu
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 1, 2010

Once again I come into a spotlessly clean hotel- with a cool towel and a nice mango juice waiting for me as I enter the lobby.

My bags are whisked away and at my room at the same time that I arrive.
Fresh fruit is waiting for me, and then about 30 minutes later an entire set of nuts, olives, crackers, sweets is delivered complimentary (just like last time).

The staff go out of their way to please though in an humble fashion. They are there when you need them and almost invisible when you don't.

The Bathrooms are the best on the planet. Even a few weeks ago I was traveling in China and when asked where my next trip was to be I said Kuwait - the person immediately responded " Do you stay at the Marina - those bathrooms are the best" - and they are. Since I'm extremely tall, it's rare I find a bathtub that fits me except at the Marina, and the separate shower is big enough to have your on luau in.

All rooms face the beach and water and the inclusive breakfast rivals the Four Seasons.

  • Stayed April 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kuwait
1 review
2 of 5 stars Reviewed September 24, 2009

The hotel has the location and facilities but it doesn't have the professional staff.
Although i had a 2 weeks advanced reservation for a suite on the occasion of my wedding anniversary ,i had to wait for 2 hrs during checking in just for the reason 'room is been prepared' and i only got the room by 7pm! when i finally did the room was a double bed room not the king size bed room i asked for 2 weeks earlier so i had to wait for another hour for their manager to resolve the problem.
House keeping would usually give the OK SIR but they will not show up and when u call them again they will simply close the phone!
I discovered that 2 out of the 3 restaurants close during Wednesday evening! so better plan for the adjacent Marina crescent restaurants for dinner.
Complimentary small bottle of water and mineral water are offered during your 1st night but no more! even a complimentary news paper is available but awaiting your request!
The is no sound barrier so people passing-by your door might disturb/wake you up or even if you have a noisy neighbor!
Don't be shocked if you see 6 persons wearing greet boiler suits at your back door at 9am using noisy tools because they are gardeners showing up on the wrong time!

  • Stayed September 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Malden, NL
Top Contributor
273 reviews 273 reviews
229 hotel reviews
Reviews in 174 cities Reviews in 174 cities
345 helpful votes 345 helpful votes
4 of 5 stars Reviewed July 26, 2009

I had a good experience in 2006 so I decided to stay again at the Marina Hotel when on a business trip in June 2009. The reason is that I very much like the seaside location as it brings you some wind in the evening, which cools you down in this very hot climate. I like the evenings very much, sitting at the balcony or drinking a fruit cocktail at the swimming pool. It’s only a pity that the bar at the swimming pool closes early in the evening, already before dinner time.

The room is large with a large bathroom, airco and internet work perfect. All rooms face the sea or the swimming pools. The hotel has an excellent gym. The breakfast buffet is stunning and I also can recommend the restaurant buffet in the evening.

The hotel is located at the marina and there are a lot of nice restaurants only a couple of minutes walking distance of the hotel. Furthermore the Marina Mall is located opposite the hotel.

  • Stayed June 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marina Hotel Kuwait

Address: Marina Mall, Arabian Gulf Road, 446, Salmiyah, Kuwait City 13054, Kuwait
Location: Kuwait > Kuwait City > Salmiyah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Salmiyah
#2 Luxury Hotel in Salmiyah
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Marina Hotel Kuwait 5*
Number of rooms: 91
Official Description (provided by the hotel):
Located in the heart of the vibrant and up-market shopping district of Salmiya where one of the biggest malls, the Marina Mall, is a few minutes by walk passing the Marina Crescent area where wide range of coffee shops and international chain of restaurants. It offers convenient access to the business areas of Kuwait, and is 10 minutes from the heart of Kuwait City and 20 minutes from Kuwait International Airport. This prestigious, multi–facility complex offers luxurious and functional amenities to the business traveller and the tourist alike where all rooms are sea view facing the Arabian Gulf. Complimentary airport transfers are offered and 24 hour wifi internet connection free of charge. ... more   less 
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Also Known As:
Marina Hotel Salmiyah
Marina Hotel Kuwait

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