We just spent three nights here as part of our honeymoon and were disappointed. The place really needs a renovation. The spa is fine but the rooms and rest of the hotel are dated. I had real concerns about the cleanliness of both our room and the hotel in general as well.
However, the main problem was the service. Hardly any of the staff spoke English to any level and the service would have made Fawlty Towers look like a 5 star resort. On the first night, it took half an hour and us asking four or five different members of staff for us to finally get someone to serve us a drink at the hotel bar - there was simply no one to help us. We also had to make a 'special request' at reception for our room to be cleaned...
The food was fine and there was a good range.
The only highlight was the entertainment in the bars - on night one there was a solitary old man with a saxophone who was very sweet. Night two was a really fun singer from Chicago and we ended up with a good old singalong in the bar which was reminiscent of the 80s classic TV show 'The Love Boat'.
If the management of this hotel thought a bit more about customer service and gave the place a thorough refurb, it could be great. Sadly, at the moment it definitely isn't.
- Official Description (provided by the hotel):
- The Spa Club hotel is the first spa hotel of its kind in the entire Dead Sea region. Situated on the shores of the Dead Sea. The Hotel also holds a VIP lobby and spa facilities designed in authentic Moroccan style, fitness center, private beach, and outdoor pool. No smoking, no cell phones, age 18 and up only. . • 91 Rooms (2 Wheelchair Accessible Rooms) • 7 Delux Rooms • Daily VIP treat, daily newspaper in room • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Breakfast buffet served until 12 noon • Healthy tea infusions served throughout the day (complimentary) • Free access to a deluxe Spa featuring: Personal sulfur baths, wet & dry Finnish sauna & Turkish Hamam Heated indoor Dead Sea water pool and outdoor swimming pool Fitness room VIP spa-suites with private Jacuzzi, for couples massage • Solarium • Private beach • Free wireless internet in public areas ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Despegar.com, Tingo and BookingOdigeoWL so you can book your Spa Club Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Spa Club Hotel Ein Bokek
- Spa Club Hotel Dead Sea, Israel