We stayed at the Glen Harbor hotel during a recent trip with a group of friends. It was a couples’ weekend and the focus of our trip was to visit the local wineries.
The hotel exceeded my expectations. The overall finish and condition of the hotel is quite nice. The design and quality is several levels above the average national chain hotels. The public areas are well decorated and attractive.
The staff was very helpful and professional. For example, the housekeeping staff approached me each morning upon leaving our room for the day and asked if the room was to my satisfaction (it was) and did I have any special requests? (I didn’t)
Our lakefront balcony room was spacious with a table for two, a large chaise lounge and a king bed. The décor was paint (several colors) and hardwood and tile floors. I very much dislike carpet in hotels so the hard surface floors pleased me. Others in our party thought the hardwood to be cold. The bathroom had a large, tiled walk-in shower, single vanity and a toilet area.
Nice linens on the bed. Two duvets with covers, the top layer with the spread-like cover and a second, cotton covered lighter duvet. The mattress was comfortable. The other three rooms occupied by our friends had similar finishes and colors. Two rooms had loveseats instead of chaise lounges.
The hotel fronts the lake and is separated from the waterfront by a public parking area and a marina.
We had three balcony rooms and one lakefront room. All were located in the center core (14 and 16 series rooms) and above the outdoor social area and bar. We did experience some noise associated with this location as we like to sleep with the AC off and the door open. The hotel turns on the outside speakers early in the morning and we could hear the music clearly. If we return, I would request an end balcony unit.
A feature of the balcony worth mentioning is that the balconies in the 14/16 series are common with the adjoining room, separated by a planter and a rather small piece of lattice. Should both rooms be using their balconies at the same time, there would be no privacy and nothing to separate you except a piece of painted lattice that is maybe 48 inches high and covers 2/3 of the width of the balcony.
We ate at the one site restaurant twice, once for dinner and once for breakfast. Both meals were fine. The bar area is welcoming and we visited two nights for pre- and post-dinner cocktails.
The outdoor social area is nice feature. There are plenty of tables and chairs, including many groupings of Adirondack chairs and one gas fire pit. Many guests took advantage to this gathering spot, including our group.
The rooms had a nice size fridge in the cabinet, real wine glasses, ice buckets and openers. The rooms do not have coffee makers, a big source of frustration for everyone we encountered. It was almost comical how many people were very disappointed about the lack of in-room coffee makers.
The hotel does have a complimentary coffee station in the bar. It seemed as if the staff could not keep up with customer use, however, because coffee, hot water and supplies were not replenished in a timely manner. There was at least one wedding so the coffee station may have been unusually busy.
Parking was at a premium. As we walked everywhere at night and used the car only once during our stay, it didn’t present a problem but the one time we did use the car, we had to wait for someone else to leave to pull into their space. This may be related to the on-site wedding but the parking area does look small in relation to the size of the hotel.
The hotel advertises itself as a complete non-smoking facility. However, ashtrays are provided around the edge of the property as well as by the front door. Security was observed asking smokers to move to the edge of the patio and away from the doors.
We would stay at the home again if we return to Watkins Glen.
- Official Description (provided by the hotel):
- The Watkins Glen Harbor Hotel has been awarded a four diamond rating from AAA -The American Automobile Association. This distinction is given to hotels with refined and stylish accommodations and a high level of service and attention to detail. This award makes the Watkins Glen Harbor Hotel the top rated hotel in Watkins Glen, New York. At the Watkins Glen Harbor Hotel, our staff is proud to offer all our guests outstanding service! The hotel offers a variety of deluxe accommodations including six luxurious suites. We offer nightly turndown service, an indoor pool, fitness center and our professional concierge is on call to assist you and your family in planning your Watkins Glen vacation. ... more less
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- Also Known As:
- Watkins Glen Harbor Boutique Hotel