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“Lovely lodge and an amazing park” 4 of 5 stars
Review of Queen Elizabeth Bush Lodge

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Queen Elizabeth Bush Lodge
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Queen Elizabeth, Queen Elizabeth National Park, Uganda   |  
Hotel amenities
Croydon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Lovely lodge and an amazing park”
4 of 5 stars Reviewed June 23, 2012

We stayed at the Bush Lodge for four nights and had a really good time. The outside shower and drop toilet may not please everyone, but we enjoyed the experinence of showering outdoors, and used properly the toilet is perfectly fine. The food was amazing - we certainly didn't expect four course meals out in the bush!
The game drives were amazing and the trip down the river was lovely.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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124 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
State College, Pa
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 29 cities Reviews in 29 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed June 9, 2012

We three enjoyed a three night stay in the Buffalo Tent at Bush Lodge in May 2012. Tent overlooked a back bay of the channel and provided excellent opportunity to see and hear numerous inhabitants of the area. Elephant, cape buffalo, wart hog, and hippos were either in the bay or surrounding area. Numerous birds including kingfishers, batis, sunbirds, goneleks, jacana, fish eagles, whydays, etc were seen right from the tent porch. Food was excellent and service was second to none. No bottled water available in the tents. Toliet was a bit crude but effective. Outside shower with plenty of hot water once you and staff coordinated need. Electricity available via generator in evening. Escort back to tent after evening meal a great idea as hippos frequent the grounds after sundown. Screening around upper half of room could use attention as mice had access to room. Being birders we really enjoyed habitat for observing birds while incamp. Would stay here again.

Room Tip: like the more remote setting the further back in the bay one gets. Better view of open water area th...
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Coast, N Ireland
Top Contributor
70 reviews 70 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed June 6, 2012

As others have said, this has a great location overlooking the Kazinga channel with hippos and warthogs heard at night. An elephant also ran out right in front of our jeep on the track down to the lodge!

We stayed in buffalo which was one of the further tent-chalets and overlooked the forest rather than channel. That said, we watched some lovely birds from the verandah including a pair of fish eagles who mesmerised us for hours.

Aside from the excellent location, we found the food to be very good, the communal candlelit evening dining was a change which was nice.

Our ecotoilet was ok - had a door otherwise it would have been a bit smelly. Like others, water was sometimes hot but ran out and also our outdoor sink totally ran out of water so I was glad to have my antibac handwipes with me. There were no flip flops so going out to the shower was not so pleasant on my feet! The one thing we really missed was some sort of outside light. Showering in the pitch dark is quite an experience! So bring flip-flops and a torch with you.

There was no fan (or air con) and it could get warm inside during the day but we slept ok at night so it didn't really affect us to much.

As others have said, staff are very friendly but some are obviously trainees which causes problems. For example one morning when we were looking forward to a lie-in (ie 7am start!), we were woken by staff. Whilst we acknowledge them, when we didn't get up, they came back 10 minutes later (as I was starting to doze again) and asked if we had not ordered a wake up call. Er, No... This was met with an "oh" comment and subsiding footsteps. Similarly, one member of staff came and told myself and neighbour that our guides were waiting for us. We knew we weren't due to go on a game drive for another hour but the guy was adamant that we had to go. So we went and as suspected, the guides were just merrily chatting passing the time of day. Later our laundry was mixed up with another chalet's which may or may not be amusing (depending on your sense of humour as you open up each other's bags at the dinner table!!!)....That said, the laundry was washed well and nothing shrank which had been my concern.

Room Tip: Rooms overlooking the channel have the best views
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Top Contributor
150 reviews 150 reviews
59 hotel reviews
Reviews in 71 cities Reviews in 71 cities
164 helpful votes 164 helpful votes
2 of 5 stars Reviewed May 3, 2012

Bush Lodge is in a great location overlooking the Kazinga Channel, with great views of the hippos wallowing in water and the management obviously regard that having such a good location is all that the paying customers want. Wrong!

We stayed in April which is in the middle of the low season and if the service we got is the best the place can offer when it isn't busy I dread to think what it would be like during peak periods.

The staff are very friendly and pleasant however with the exception of one guy (Bonnay?) are totally ineffective. The excuse we were given was 'they are trainees' - Well the non-existent manager really needs to get a grip and conduct some staff training. Whilst he is at it he could also organise some much needed maintenance around the place.

A few of the issues we experienced:

The tents leak during the rains - numerous of our items for wet, the couple in the tent/chalet next door got completely flooded out. If the tents were correctly constructed and the various ties/ropes tightened this would not be an issue.

The canvas 'camp chairs' on the balconies need either replacing or repairing; the canvas is sagging or holed.

The main toilets by the restaurant suffered a severe shortage of toilet paper and soap - when the staff were alerted to the fact an individual roll would be just dumped in there!

Warm beer and soft drinks being 'out of stock' - during the low season there was hardly a huge demand, there was only 6 people staying at the most. We were totally outnumbered by the staff, perhaps they drunk it all.

Refill the salt, pepper etc before meal times - not just when the guests request it.

Torches or candles need to be provided in the tents. Between the generator going off at around 9:30pm and starting again at around 6:00am the guests are in total darkness. We always carry our own torches - many customers don't!

When the generator is on there are charging facilities in the bar area. However you will have to sort through the spaghetti of extension cables to find somewhere to plug something in and will have to beat the staff to it for the privilege!

The advertised 'starlit' showers are all very romantic however under a cloudy sky showering under very cold water, in total darkness does not constitute fun. Requests can be made for hot water to be provided earlier in the day however this failed on 2 out of 3 occasions, with the staff arguing that they were not informed. On the day it did arrive, it was too hot and there was no chance of staring under it.

None of these are major problems other than the fact that with a little bit of effort they could be sorted out. This was without a doubt the most expensive place we stayed in during our time in Uganda and was by far the worst equipped and run.

There is a large amount of staff which seemed to regard the place as their home rather than their place of work, this is not a good way to run somewhere we has paying guests.

This place is in a great location with buffalo & hippo wandering grazing outside the tents during the tents, amazing birdlife flying round and wonderful views across the channel but is extremely let down by terrible management (if indeed there is a manager)!

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 21, 2012

The Bush Lodge has a nice view of the water and you can nearly constantly view hippos and a range of birdlife from the lodge's perch. Rooms are clean and beds are comfortable enough. The eco toilets might be a bit of an adjustment for novice travelers and the outdoor shower is hard to handle when the night air is so brisk! The staff lack fluent English, but make up with it through their friendliness.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fargo, North Dakota, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 4, 2012

We stayed two nights here and it was really wonderful. The tents were comfortable and the outdoor shower was kind of fun. The food was delicious and just the right amount after a hot dusty day on driving safari. The cold wet towels presented to you when you drive in were very welcome! We enjoyed the bonfire after dinner - a great place to swap stories with your fellow travelers. The only drawback was that hippos and buffalo were coming in to the camp area so there was not leaving your tent after dark. But since there is a built in sand toilet, it was no hardship. I loved having a pot of tea served with the wakeup call and to sit on the porch and watch the hippos wake up in the channel below. A marvelous place to stay.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 3, 2012

Nestled high on the hills overlooking the Kazinga Channel, the views were not the only thing that held us in awe during our two night stay in November 2011.

The staff at the Bush Lodge was very friendly and attentive. The rooms were large, comfortable and clean. The food was simple, but delicious. It was 5 Stars All Around.

Highlights included: listening to the hippos 'sing' us lullabies all night long, private open air showers and expansive views of the channel and surrounding countryside.

Our only regret is that we wish we could have spent more time relaxing at the lodge itself! But with all that QENP offers...game drives, chimp trekking, boat cruises, salt pan tours, etc...down time was not on the agenda!

We are planning a return trip to Uganda in 2012 and already have the Bush Lodge on the itinerary for another 2 nights!

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queen Elizabeth Bush Lodge

Address: Queen Elizabeth, Queen Elizabeth National Park, Uganda
Location: Uganda > Western Region > Queen Elizabeth National Park
Amenities:
Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 24 Specialty Lodging in Queen Elizabeth National Park
Price Range (Based on Average Rates): $$
Number of rooms: 10
Also Known As:
Queen Elizabeth Bush Hotel Queen Elizabeth National Park
Queen Elizabeth Bush Lodge Uganda/Queen Elizabeth National Park

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