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“Let down by early departure service” 2 of 5 stars
Review of Beyt al Salaam

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Beyt al Salaam
4.0 of 5 Hotel   |   Kelele Square, Stone Town, Tanzania (Formerly Beyt al Chai)   |  
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Hotel amenities
Ranked #13 of 30 Hotels in Stone Town
Woodbridge, United Kingdom
Top Contributor
96 reviews 96 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
“Let down by early departure service”
2 of 5 stars Reviewed September 9, 2012

We stayed one night here as we needed to be in Stone Town to catch the early morning flight (6.15) from Stone Town to Dar for the BA flight to UK.
The hotel is centrally locate but not on any of the main roads so noise is not a major problem. We had a good size room with large en-suite but I found the bed uncomfortable (I could not fits the moulds made in the mattress.
The biggest problem though was that we needed a 5.00 am start in the morning and had arranged for an early morning call and packed breakfast which is part of the service. When it came to the morning, there was no morning call (just as well I was awake), no packed breakfast for us and no-one, including the night security guard to see us off. In fact we had to unbolt the door ourselves when the taxi driver knocked on the door. Simply not good enough.

On a different note, we did use the hotel restaurant having seen some positive reviews. The food was hit and miss, one particularly nice started but others dished merely ok and not as good as food we had had elsewhere, but perhaps we had been spoiled.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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55 reviews from our community

Traveler rating
    22
    24
    4
    4
    1
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6
36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Bangor, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 15, 2012

We were spending a night in Stonetown at the end of a week at the Next Paradise Resort, and were recommended this restaurant by the resort owner. He told me it was his favourite in the city and I now know why.

We always try and end a trip in a really good restaurant and this placed fitted the bill perfectly. Great cocktails, Really great, very artistic and creatively presented food using freah local produce, and large enough not to fall into that novelle trap.

The service was extremely attentive, without being intrusive and the wine list had a great variety which were reasonably priced, as Zanzibar can be quite expensive for good wines.

We were introduced to the manager Mickey, who is a very pleasant guy who once again was also very attentive withoud invading our space. He ensured we had a great conclusion to our trip and I must say that this was a very relaxing and calming location to end the day in what is a very frenetic place... Tranquility in the midst of mayhem.....!!!

Room Tip: Try the spicy crab soup served in the coconut shell. I am allergic to shellfish but this dish was w...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 25, 2012

This hotel was recommended in guide books so I booked for two nights. The location is terrific.
The staff saidthere was wifi but I was never able to log on in both days that we were there.

We reserved the sultan room which had two rooms and two bathrooms. Plenty of space but no hot water which was ok because it was quite hot in Stonetown during our stay. Both beds had mosquito netting.

I can see why some people might call this hotel charming for there are interesting period pieces which are very " Zanzibar". However, the reception area could stand a serious uplift. We found it to be dark and depressing.

The staff was accommodating and pleasant in the restaurant. Food was ok but not memorable. There was only one other room occupied during our stay.

Room Tip: The location is fabulous. The sultan room has two bathrooms which might be good if you are travellin...
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2012

While we didn't actually stay at this hotel, we dined here twice. The food, though pricey for Stone Town, would be a steal anywhere in North America and is of exceptional quality. Wonderful soups, seafood and curry. Service is attentive and the setting is very beautiful. Highly recommended for dining.

Stayed August 2011, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aktobe, Kazakhstan
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 12, 2012

You could not find a better location to stay in Stonetown. The six room B & B that used to be an old Arab Tea Trading House is located on a small square and shaded by magnificent trees and directly across from the small luxury Zanzibar Serena Hotel.

The rooms are well appointed with plenty of space and (very important) air conditioned. We were in the room named "Beyt al Chai" and this looked out on Kilele Square.

Everything was within walking distance and made for easy moving around despite the humidity. I would recommend walking to Forodhoni Park in the evening (about 4 - 5 minutes) and there you can feast to your hearts content on barbecued food of every variety.

Eating at the Beyt al Chai was okay. Breakfast was a hit or miss affair and we had lunc one time which was fine - nothing exceptional.

Definitely a great place to stay, but go further afield to eat.

Room Tip: Enjoyed the room we stayed in named: Beyt Al Chai
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, texas
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 1, 2012

Beautiful old home, one block from ocean. Beautiful wooden four posters netting enclosed. Some view of ocean. Friendly helpful service. Much nicer, it appears, than other hotels which look fancy on the outside. This is a find and excellent value.

Room Tip: Ask for sultans room on top floor, though other room we had was fine too.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 25, 2011

This is a charming, authentic guesthouse in a great setting near to the seafront, the Forodhani Gardens, the old city, and The Africa House. On arrival we were delighted to be upgraded to the Sultan room and given a cold bottle of bubbly as they knew it was our 10th wedding anniversary. This was a lovely touch. In the evening we ate at the Beyt al Chai restaurant and enjoyed a really great seafood dinner with a nice bottle of wine. We stayed here for two nights, which was a perfect amount of time to explore Stone Town.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beyt al Salaam

Address: Kelele Square, Stone Town, Tanzania (Formerly Beyt al Chai)
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Stone Town
#7 Luxury Hotel in Stone Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beyt al Salaam 4*
Number of rooms: 10
Official Description (provided by the hotel):
After the heat and dust of Stone Town, the rooms of BEYT AL SALAAM BOUTIQUE HOTEL, are a cool heaven, constructed in the traditional Swahili manner, whereby Four-Poster Beds Draped with netting dominate, offset by delicate side tables, vanity units, etc ... ... more   less 
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Also Known As:
Beyt Al Chai Hotel Stone Town
Beyt Al Salaam Zanzibar/Stone Town

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