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The Africa House Hotel: Traveler Reviews

2.5 of 5
Shangani Street, Stone Town, Tanzania
Hotel amenities
The Africa House Hotel
Ranked #25 of 30 hotels in Stone Town
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125 reviews from our community

    Trip type
Traveler rating
    35
    26
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    30
Date Rating
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Nice view of sunset let down by bullish staff and customers”
2 of 5 stars Reviewed October 22, 2012

We didn't mind that the drinks were ridiculously expensive because we had got a fantstic view of the sunset- until

a. some awful eurotrash music kept coming on so loud and tastless. some gentle african music or ibizian chill out would have been so much better.

b. some rather rude fellow tourists kept coming up and blocking it. The staff did nothing to stop them blocking our view but instead tried to push us to buy more food and drinks.

The conversion rate fromtanzanian shilling to dollars was terrible - but we had no choice but to pay that way as the waitress claimed their card machine was out of action. strange that they said they didnt have anoher one working in the entire hotel. i wonder how hotel guests paid for things?

nice sunset, terrible service and atmosphere. we couldnt wait to get out of there!

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Perfect Honeymoon”
5 of 5 stars Reviewed September 19, 2012

Was let down by another (highly rated) hotel in the area so took the advice of a local businessman
and went to Africa House. They were very accomodating and although late at night offered us the most perfect room for our honeymoon.The service was excellent and we were treated like royalty for the duration of our stay with the owner/manager taking it upon herself to ensure our special holiday would be remembered with affection.Thank you so much.

Room Tip: The bar is a little noisy but hey you`re on holiday!!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Service is terrible!”
2 of 5 stars Reviewed August 27, 2012 via mobile

Didn't stay here but went for sunset drinks as it is apparently 'the place' to go. We reserved a table during the day as it was my birthday and knew it would be busy. When we arrived at 5pm they had no record and someone else was sat on that table who had also 'booked' it! They had no wine left and we gave up on the cocktails as service was so slow and hopeless. Had a beer each and left. Much better places to watch sunset - Serena Inn or Travellers Cafe much nicer, or even just down on the beach!

Stayed August 2012, traveled with friends
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Toulouse, France
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
“if planning sunset drink - stay away”
1 of 5 stars Reviewed August 11, 2012

We went to Africa house hotel to catch the sunset as had read in many guidebooks that it is famous for the sunset. I am not even sure why as it seems to be clouded by some large palm trees. We had one drink then left the chaos! Was packed to the brim and overrun by large tour goups. Staff seemed stressed and unable to manage the amount of people in there. When we wnet to the bar to pay up there were about 10 members of staff trying to get drinks, get bills, take money and we waited over 5 minutes just to pay. We ended up on the road by the harbour which was much quieter and the following night went to serena hotel which was much better and pleasant.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Lusaka, Zambia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“A terrible Experience”
1 of 5 stars Reviewed August 6, 2012

For their price of $165 per night we were expecting something superb - instead we got a smelly room, an airconditioner that didn't work (and apparently there is only one remote in the hotel as all the others have been stolen !), plumbing incredibly noisy, no hot water then no water at all, noisy room, terrible amenities ( luckily we brought our own soap and shampoo ) no space for suitcases etc etc. This has got to be my worst hotel experience in recent years. We were eventually given another room but the replacement wasn't much better.

And the breakfast was also shocking - overheated food, coffee like cat's pee and the staff shouting at each other during our entire meal. A thoroughly awful experience.

It is such a tragedy that this magnificent building has been so neglected and that the Hotel Management just don't seem to care. With luck some far sighted entrepreneur will buy the building and restore it to it's former glory - until then I suggest you stay away !

The only final redeeming feature was that our bill was reduced to $100 as a result of our complaints - $15 would have been more appropriate.

Room Tip: Don't go there !
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about The Africa House Hotel

Also Known As:
Africa Hotel Stone Town
The Africa Hotel
The Africa House Hotel Zanzibar/Stone Town
Address: Shangani Street, Stone Town, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Restaurant
Hotel Style:
#4 Business Hotels in Stone Town
#6 Romantic Hotels in Stone Town
Price Range: $
Hotel Class:2.5 star (2.5*)

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