I have not seen such friendly and jolly service in a long while and it was great to be at Serena Zanzibar. Right from the airport pick-up through to the front desk, great customer service with a genuine smile.
The hotel is located right in the center of stone town within easy walking distance to major attractions , the open market place at Forodhani, house of wonders , museum and government offices. It is refreshing to be in a town where security is not an issue and one can walk around into the night without fear. The locals are extremely friendly and chatty as you walk around, if lost just turn to the person around the corner and they will give you directions.
The hotel is a refurbished building giving it that great traditional feel you want to enjoy in Stone town, Zanzibar (a world heritage site) but also modern comfort provided. Room was clean with complimentary water bottles provided. Most rooms have a sea view. The hotel is on the ocean edge , though without a beach as such as the tide comes in quite close. still possible to walk along the beach at low tide. They offer free transfers to a private beach about 30 minutes away.
Only con was the expensive transfer from the airport at 40 USD for a very short distance.
Otherwise great hotel, great food and great people.
Definitely looking forward to visit again and hopefully soon.
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- Also Known As:
- Zanzibar Serena Hotel Stone Town
- Zanzibar Serena Stone Town