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“Not Dissapointed” 5 of 5 stars
Review of Zanzibar Serena Hotel

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Zanzibar Serena Hotel
5.0 of 5 Hotel   |   Kelele Square, Stone Town, Tanzania   |  
Hotel amenities
Ranked #9 of 30 hotels in Stone Town
Christchurch, New Zealand
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Not Dissapointed”
5 of 5 stars Reviewed November 21, 2012

I will start by saying I believe we may have had the best room in the Hotel - Room 51.
Serena Inn is located right in stone town, walking distance to all that stone town has to offer, markets, beach, restuarants. The Hotel itself has old world charm and the architecture is exactly what we imagined stone town to be like. Our room was an absolute delight, a large 4 poster bed with mosquito net, nice bathroom, an L shaped balcony which provided 2 seperate otdoor seating areas, one with a hammock which I lived in! The view from the balcony was over the sea and the pool area, we sat out and with so many small boats going past we never tired of the view. The pool was a relaxing, quiet oasis. Breakfast was OK, but included in the price, for other meals we ate out, found a great little cafe/restuarant right by Memories of Zanzibar that I would love to review but can't remember the name of it, but we ate there 3 times it was so good.
Cons : Bed hard (but we found it the same all over Eastern Africa)
You must climb stairs to get to upper floors and a bit of a maze, but worth it to have the
room we had.

Room Tip: Room 51 - the best in the Hotel.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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417 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

A beautiful hotel, it's like stepping into a paradise of days gone by. Lovely attention to detail and some of the friendliest hotel staff I've ever met and I've been to a good few. Excellent choice for what ever you want!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Risør, Aust-Agder, Norway
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 18, 2012

Zanzibar Serena Inn combines a fine athmosphere and pleasant service. The hotel staff is very service minded and we enjoyed our stay thoroughly. Restaurants OK - not remarkable, but with OK choice. Go for the seafood. We will be back!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Istanbul, Turkey
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 17, 2012

Hotel is at the heart of Stone Town.Walking distance to authentic narrow streets of the Town and near to the sea; good for taking fisherman and local sail boats' pictures. Hotel belong to Aga Han foundation, quite clean, friendly services. Stayed 1 night only before departing to a nearby island.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Dar es Salaam, Tanzania
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 13, 2012

This place is Outstanding ! We have been to stonetown countless times and have stayed at different places but would rate this as Stone town's best !, The staff are friendly and efficient, the service is superb Quality as usual the Serena style. The breakfast is widespread. We were given a room with pool & ocean view, Lovely Amenities provided for the bathroom including mosquito repellent wipes , as well as kettle for making tea /coffee in the room. If you need to stay in stonetown, and want to have the best than this is the place, just book - you will be happy you did ! We would like to thank the entire Serena team for making our stay a memorable one, we will be back soon !

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Melbourne, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 6, 2012

A lovely converted mansion right on the beach on the edge of stone town, beautifully decorated and delightful staff. Don't expect 5 star amenities in Zanzibar - its not that sort of place, but if you want a romantic old world experience full of authentic character you will get that in spades here. No plastic keycards here! Rooms are well furnished and air-conditioned, and there are lots of beautiful public spaces (open to the sea breezes) to explore. A nice pool, and the beach right there. Heaven!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

The place is magnificent, the food is excellent (try the lobster). The breakfast brunch is great. the pool is beautifull and peacefull. The rooms are beautiful. Great place to stay in Zanzibar. Don't forget to go to spice tour if you get to Zanzibar

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zanzibar Serena Hotel

Address: Kelele Square, Stone Town, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Stone Town
#3 Business Hotel in Stone Town
#4 Spa Hotel in Stone Town
#5 Luxury Hotel in Stone Town
#5 Romantic Hotel in Stone Town
#7 Family Hotel in Stone Town
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zanzibar Serena Hotel 5*
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Also Known As:
Zanzibar Serena Hotel Stone Town
Zanzibar Serena Stone Town

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