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“Spacious, Clean & Beautiful” 5 of 5 stars
Review of Maru Maru Hotel

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Maru Maru Hotel
3.0 of 5 Hotel   |   397-400 Gizenga Street | P.O. Box 4053, Shangani, Stone Town, Stone Town, Tanzania   |  
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Hotel amenities
Ranked #17 of 32 Hotels in Stone Town
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
“Spacious, Clean & Beautiful”
5 of 5 stars Reviewed January 22, 2013

This is my second time staying at Maru Maru and the hotel once again has exceeded our expectations. The place is so freaking clean. The bathroom is spacious and spotless. The Terrace restaurant is gorgeous....I would give this hotel 2 thumbs up. :)

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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344 reviews from our community

Traveler rating
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    109
    30
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2013

Quality new-ish hotel in the heart of Stone Town. Rooms are outstanding, zanzibari style with new bathrooms, airconditioning that works (great for escaping the serious summer heat) and very clean. Service is sound and the staff are very helpful. WIFI is ok. The gem is the rooftop bar / restaurant with stunning views over the harbour and town. The Indian food is fantastic - Speak to Khalif or Frank on the front door and for a couple of bucks they will look after everything you need. Quality. If they had a pool I would never have left the premises.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zbr
2 reviews
5 of 5 stars Reviewed January 20, 2013

MARU MARU hotel is a wondefull and a nice place to stay in stone town, I stayed there last year with my family.This hotel is very nicely located in a safe part of town. The beds and rooms are very comfortable. We only spent two nights here and wished we had more time to stay this hotel.

This is an amazing spot for Best sunset cocktails and reasonable price! Definitely an amazing view! The restaurant and food was great.Staff were so friendly, kind and helpful.
I would highly recommend this hotel to anyone...
Zanzibar i truly will come again.
JBOB

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 19, 2013 via mobile

Stayed at the Maru Maru for 4 nights and loved every minute of our stay!!!

The rooftop bar has a happy hour which is perfectly timed to watch the sunset. The Indian restaurant was great with lots of selection on the menu.

Rooms were clean. Air conditioning was powerful and the Internet worked well and was free.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 19, 2013

We stayed in this hotel for two nights in early January. We heard this hotel is recently built and it looked like so. This hotel is located at the heart of Stone Town. The rooms were clean and had good furniture. Buffet breakfast was good and had a decent number of items. The price was very competitive compared to other hotels in the same class. Perhaps the main negative point to mention is that during our stay, the elevator was broken. On the last day they finally started working on it. Although it should be also noted that the hotel has only five floors and the staff were helpful with carrying the luggage so we did not really feel we need the elevator.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, England, United Kingdom
1 review
5 of 5 stars Reviewed January 18, 2013

It's not often that the online promises are met or surpassed by hotels, but this is what I found with Maru Maru. Attentive staff who bothered to remember my name and who seemed to be friendly and smiling all the time, gorgeous extensives breakfasts, and beautiful bedrooms, all at a really reasonable price. I had the most relaxing, unhassled time, sitting, sipping and staring at sunsets. Only downside (if you can call it that) was erratic internet and dinner menu could use a few additions, especially traditional dishes. Cant wait to go back!

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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stockholm County, Sweden
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 15, 2013

We stayed one night in this hotel. Repeatedly we received no service, late service or poor service. I understand this is a new hotel with ambitions. They have a HUGE training problem with their staff. If you ask them something don´t expect it to be done unless you follow it up. I will not bother you with examples but there were at least six incidents of poor service during our short stay. Ranging from not calling back with the WiFi code to not bring the towels to our room.

There is no pool.

I advice management to take a course in service management and then send all staff on courses how to treat guests!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maru Maru Hotel

Address: 397-400 Gizenga Street | P.O. Box 4053, Shangani, Stone Town, Stone Town, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Stone Town
#6 Spa Hotel in Stone Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maru Maru Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Maru maru set in the heart of stone town, ... more   less 
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Also Known As:
Maru Maru Hotel Zanzibar/Stone Town

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