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“Gorgeous set menu” 5 of 5 stars
Review of Mashariki Palace Hotel

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Mashariki Palace Hotel
4.0 of 5 Hotel   |   Nyumba Ya Moto Street | Cn. 293, Stone Town 3904, Tanzania   |  
Hotel amenities
Ranked #2 of 30 Hotels in Stone Town
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Gorgeous set menu”
5 of 5 stars Reviewed July 20, 2014

Recommended by our driver when we couldn't get into Emerson's Rooftop Terrace. It was a quiet night in terms of patronage but the food and service we're outstanding. A real taste of Africa in the lane ways of Zanzibar. Highly recommended. Karen

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear Karen,
thanks a lot for taking your time to write a so kind review.
Hoping to see you again at Mashariki
All the best
Michela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    176
    32
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See reviews for
28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Cape Town, Western Cape, South Africa
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2014

Ideal location in front of the Fhordani Night food market and near the fort and central area in Stone town. Walk in from the madness of the narrow streets and the vast cool rooms are a sanctuary! Lovely hotel still with the feeling of a sultans palace. Rooms are spacious and airconditioned Didnt eat there, but the restaurant had lovely views and a cool breeze from the sea. the palace has been beautifully restored. Perfect spot for your Stone Town stay.

Room Tip: Family rooms have very steep stairs going upstairs, which is not ideal for toddlers
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear Jenni,
Warm greetings from Mashariki ,
Thanks for taking the time to write a so kind review! I am glad you appreciated the style and the ancient charm of our palace, hope we get to welcome you back again one day!
Michela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 6, 2014 via mobile

Very friendly staff always willing to help. The hotel is really beautiful, recently renovated, looking like a Moroccan riad. There is a beautiful view from the roof terrace where the restaurant is.
We had been upgraded to the 2-storey-room, it's really nice although we could not really enjoy the space of it.
The hotel is I think ideally located close to the sea shore, next to the house of wonders.
We definitely recommend this place!

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear guest,
All the staff and myself, we thank you for your kind comments .
Is definitely the best reward for our efforts and we hope to have the opportunity to host you again at Mashariki Palace

Michela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 30, 2014

The hotel is very well appointed, warmly decorated, and the restaurant is excellent. A very good choice for Zanzibar.

The view from the rooftop restaurant is very, very nice.

The food is Italian, and prepared with a lot of care and attention to detail. A very enjoyable stay.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear guest,
thanks to write this kind review. Is always a pleasure to know that Mashariki remains a good memory for our guests. Hoping to see you again.
Michela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 19, 2014

I spent 4days with my family in this historical palace that was renovated by Italians investors to restore the damaged parts. It's an Arabic house with several rooms it felt like staying in your own private villa just amazing michella was just amazing the denomo of this place

Room Tip: Don't choose it's too noisy
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear guest,
All the staff and myself, we thank you for these comments so generous to us.
Is definitely the best reward for our efforts and we hope to have the opportunity to host you again at Mashariki Palace
Michela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We had three fantastic nights at the Mashariki Palace Hotel. It is a fabulous building architecturally and has been renovated with great care and style. You could sit and enjoy the view from the upstairs bar/restaurant for hours, and the evening food was excellent - certainly not cheap, but very enjoyable.

The hotel is in a great location overlooking the water and Forodhani Gardens and it was an easy stroll through Hurumzi to other areas of Zanzibar. We felt more comfortable walking along the road following the coast at night instead of through the lanes and alleyways as it was off season and fairly quiet. Alas, the spa was closed during our visit. Wifi was a little intermittent due to the thickness of the walls, but it just meant you had another reason to visit the upstairs bar. Would highly recommend! Enjoy!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear guest,
Thank you for such a detailed review, we always feel gratified by comments so generous and favorable to us. This is what encourages us to persevere in the quality of our service.
Hoping to see you again at Mashariki
Michela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

I stayed in this hotel for two nights with my colleagues and everything was so brilliant: The staffs were more than friendly especially Kamis at the front desk. I like the way he explained all the history of the palace and Stone Town to us upon arrival while enjoying hibiscus juice. He took us to very pleasant beaches outside the Stone Town and he was there to reply to all our queries. One day we went to eat outside in one local restaurant inside Stone Town and i got stomach upset but when we got back to the palace Kamis was there to help me. He asked the kitchen staff to boil local medicine for me and I got better as soon as I had it. I will be damned if I don’t appreciate his efforts. The food particularly dinner and general services of the hotel was very fantastic even though the breakfast was less. I’m sorry to say this but the female director and a slim lady at the reception did not look very nice to us. The rooms were very chic and the one which one of my colleagues had was so large with incredible high ceiling. When I go back to Stone Town another time I will request for the room which my friend had.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michela M, Manager at Mashariki Palace Hotel, responded to this review, August 9, 2014
Dear Guest
Thank you very much for your kind review and thanks for choosing our hotel, we are always happy when our guests appreciate our efforts to make their stay pleasant and relaxing, and for taking time to write a review.
All the staff and especially khamisI wish you all the best hoping to host you again at Mashariki
Michela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mashariki Palace Hotel

Address: Nyumba Ya Moto Street | Cn. 293, Stone Town 3904, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#1 Spa Hotel in Stone Town
#1 Family Hotel in Stone Town
#1 Romantic Hotel in Stone Town
#1 Luxury Hotel in Stone Town
#2 Business Hotel in Stone Town
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Mashariki Palace Hotel 4*
Official Description (provided by the hotel):
Stone Town, Zanzibar: Exotic and mystical, evocative of the centuries of sultans, traders, adventurers and explorers who came to these magical isles of Zanzibar off the Swahili East African coast, leaving a cultural and architectural fusion which echoes its proud history of Persian, Arabian, Indian, Colonial and African influences.Stone Town is now home to the new MASHARIKI PALACE Hotel. This is the Eastern Palace on the islands, once the seat of the Omani empire spanning a thousand miles, created by the first sultan of Zanzibar almost 200 years ago. The domicile of the Sultan's religious councillor is now restored beyond its former magnificence.The MASHARIKI PALACE Hotel is a privileged residence for travellers choosing refined hospitality in a historical setting. ... more   less 
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Also Known As:
Mashariki Palace Hotel Zanzibar/Stone Town

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