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“Good location and clean” 4 of 5 stars
Review of Zanzibar Grand Palace Hotel

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Zanzibar Grand Palace Hotel
4.0 of 5 Hotel   |   Malindi | PO Box 271, Stone Town, Zanzibar City, Tanzania   |  
Hotel amenities
Ranked #23 of 32 Hotels in Stone Town
Calgary, Alberta, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Good location and clean”
4 of 5 stars Reviewed September 3, 2013

This hotel was five minutes from the main ferry terminal. We stayed there 2 nights. The fort and stonetown were a short distance away. The rooms were clean, great service and very helpful and friendly staff. The food on the terrace (roof top) restaurant was very good too. I would definitely stay there again.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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65 reviews from our community

Traveler rating
    19
    28
    13
    4
    1
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8
18
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Durban, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2013

good hotel and location in stone town, worth staying here, staff were very friendly, good warm welcome, just loved it, i think this would have been just an amassing place if it was a beach hotel, our room was very clean and neatly arranged, good job by hose keeping, had a nice walk in stone town as it is just 10 min walk to many places,........great experience,

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Dar es Salaam, Tanzania
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 27, 2013

stayed here 1 night during the busara music festival, walking distance to the fort and right in stonetown so we were very happy with our choice. The hotel is clean, our room on the 3rd floor had nice views of the sea. Just 3 or so minutes away from Mercury restaurant. Breakfast was served on the roof top and was very good too.

we will recommend this hotel to all our friends and will be back ourselves too.

Mr. Ahmed , their front office manager is extremely nice and very helpful.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
172 reviews 172 reviews
91 hotel reviews
Reviews in 104 cities Reviews in 104 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 8, 2012

This hotel isn't in a touristic area in Stonetown but a 10 min walk to the main "tourist" street with all the souvenir shops, restaurants and other hotels. It's in a parrallel street to the main street so very quiet. There are guards in front of the hotel, 1 during the day and about 3 at night. we felt safe though and also walked back from the central area after dark. it's also one street away from the water where everyone walks. The night food market is a 5 min walk.
The hotel is in an elegant almost Arabic style I would say, the room quite big with a tile floor and A/C, comfortable beds and pillows, flat screen TV and a very clean and modern bathroom and shower as well. The wireless internet also works fine in the rooms.
Breakfast is on the roof terrace and one can select from quite a big menu, like pancakes, bread, different styles of egg and sausages, fruit, fruit juice, coffee, tea, danish pastries.
If you want to drink though, they don't sell alcohol. One can eat in the restaurant but we never did.
The reception ordered us a taxi to the airport and charged the same price as a travel agent down the road. So it wasn't more expensive. The staff were also very nice ad helpful.
it was a small little hotel and I would recommend it.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belvidere
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

The hotel is within walking distance of most of the sightseeing stops along with the market. Rooms were very spacious and clean! Doors do not lock from the inside so staff can enter at any time which a maid did do. Only ate there once on the roof and what a view!! I did not care for their 'taxi driver'. Difficulty speaking any english, hard of hearing and I was told he was a tour guide. However, all he did was take me to places one day where I had to pay someone to give me a tour and then pay him a large amount of money as well. I didn't care for this at all. At one point he even tried to hold my hand like the locals do.

Room Tip: Stayed on the top floor however, the elevator was not working so there was a lot of stairclimbing in...
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  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Colorado, USA
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 22, 2012

Rooms are adequate, but not roomy. A/C failed in our room, but we were quickly moved to another. The hotel is located just close enough to the Stone Town sights and restaurants. Front desk staff is helpful, but did not have the local knowledge or expertise we've come to expect at good hotels. For example, they had no idea about two fairly well known (at least on Trip Advisor) Stone Town restaurants: Lazuli and Emerson Spice Hotel Cafe. Probably just not a priority. Also, several times they had trouble making change in Shillings for our payments... digging into their personal purses or sending a "runner" to get change. The management solution to that is too simple and obvious to even state! Otherwise, the breakfast quality and service at the rooftop cafe was excellent... albeit a few floors of stairs are involved since the elevator is "out of service". Housekeeping and bell staff were excellent.

Room Tip: Check the A/C right away before unpacking.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 9, 2012

! From the minute my husband and I entered this hotel, things went south. The lift was under repair and they were painting so negotiating the hallways with our bags was not easy!  It was evident the air conditioning in our room was not working and the safe door was hanging at an angle! We requested a room change which could only be done after an extra room was serviced! Once we had resettled, we discovered the bed was a Queen with 2 single mattresses on it, ie a bit of a leap from bed frame to mattress !   Only one bedside lamp and bedside table!  They had given us one single duvet between us! No hot water the entire stay of 3 nights! The stopper  in the bathroom basin blocked shut and nobody answered our maintenance call! Both  remotes, air conditioner and TV had flat batteries!
Sick of going up and down the stairs to complain I tried to get some sort of compensation at the end of our stay!  Not a step In our direction, even the credit card machine went on strike and then we were given a bad exchange rate on our dollars!  All this for $143 per night,  Never again!!! This is not to be confused with the Zanzibar Palace Hotel...this is the GRAND Palace

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zanzibar Grand Palace Hotel

Address: Malindi | PO Box 271, Stone Town, Zanzibar City, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#7 Business Hotel in Stone Town
#13 Luxury Hotel in Stone Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Zanzibar Grand Palace Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Zanzibar Grand Palace is where exceptional standards of luxury fuse with vintage traditional interior design and traditional hospitality and values. The rooms are decorated to ensure a traditional picturesque and soothing environment and are furnished with amenities to meet all your needs. Located in Stone Town, Zanzibar Grand Palace is strategically located nearby both the beach, the historic centre of Stone Town and the Darajani Market. We are located in the centre of Stone Town with all main tourist attractions within walking distance from the hotel, as well as numerous shops, restaurants and nightspots. ... more   less 
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Also Known As:
Zanzibar Grand Palace Hotel Zanzibar Island/Stone Town

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