Rooms are adequate, but not roomy. A/C failed in our room, but we were quickly moved to another. The hotel is located just close enough to the Stone Town sights and restaurants. Front desk staff is helpful, but did not have the local knowledge or expertise we've come to expect at good hotels. For example, they had no idea about two fairly well known (at least on Trip Advisor) Stone Town restaurants: Lazuli and Emerson Spice Hotel Cafe. Probably just not a priority. Also, several times they had trouble making change in Shillings for our payments... digging into their personal purses or sending a "runner" to get change. The management solution to that is too simple and obvious to even state! Otherwise, the breakfast quality and service at the rooftop cafe was excellent... albeit a few floors of stairs are involved since the elevator is "out of service". Housekeeping and bell staff were excellent.
- Also Known As:
- Zanzibar Grand Palace Hotel Stone Town
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