I was here on a business trip and the hotel was selected by the client. Its in a reasonably convenient location and the rooms are well equipped and comfortable. The wifi works well if you are in a corner room on the first floor. I stayed in room 106. The staff are very friendly and go out of their way to be helpful. The cleanliness of the hotel is remarkable. While I enjoyed the breakfast that had everything you could want including fresh fruit - the room service was disappointing. I would not eat here - but instead go into town where there are plenty of restaurants with good fresh fish and other items at reasonable prices. If you take the ferry from the mainland this hotel is within short walking distance. So in summary a very good stay and suited for business as this is far from "tourist" attractions in town ad restaurants,

I went to Zanzibar on May 2011. I got the information about this hotel from my friend who was really satisfied with the service while she was there.
When I was arrived in the airport, the hotel driver was already there to pick me up and took me to the hotel. It was not check in time yet, but they allowed me to enter my room. The staffs were so friendly. Even when I tried to give them the tips, they refused politely and said, "No, mam. It's my job. You don't have to pay more for something that I should do"..The first time happened in Africa, the staffs refused the tips.
The room was very clean, the breakfast was nice and the restaurant has a great view to the sea. It's also very close to interesting places such as Mercury restaurant, the pallace, forodhani garden, etc.
With only 65 USD / nights, this hotel was very good.

We stayed here for 2 nights and were not disappointed. Clean rooms with LCD, safe and a good a/c. Breakfast at the rooftop is pleasant. We had one dinner at a very reasonable price but went elsewhere on the following evening. Friendly staff. Not appointed in a beautiful/prime location but close to the ferryterminal. Construction going on nearby (nearly finished). Small garden in front of the hotel. No pool. Stone Town is very safe, even at night.

You'd think the way my friends reacted to every element of this hotel that it was their worst experience ever but in all honesty it wasn't that bad. Its pretty close to the Mercury bar which is nice for if you want to stay out late and have a nice bar nearby. Buuuuttt...you definitely want to walk around the area with someone especially if you're a woman. A lot of strange characters just milling about and ready to harrass you. The service is ok but the rooms are actually pretty clean. I felt a little uneasy outside of the room but the room itself was really nice.