I had reserved another hotel room for my one non-business night in Zanzibar but when I got there, they had run out of rooms! Fortunately, I found the Zanzibar Grand Palace... They were able to take me in at a very good rate, so really saved my trip. The front desk staff was very helpful and gave good advice for where to go. The location is lovely and the rooftop restaurant has amazing views and a good breakfast (included in rate); restaurant staff very accommodating and friendly. Close to the ferry and all the Stone Town sights. Extremely clean and felt safe in the room, which had some fine Zanzibar chests, high ceilings, and nice detail. I probably wouldn't have chosen it at first, but felt very lucky to find myself there. Thanks to this hotel, my trip was saved!

Nice new modern hotel with good location. Stone Town was very hot when we were there snd the excellent air conditioning was a blessing. Hotel has elevator which is great since the rooftop dining was delightful. Best of all was the assistance the manager Nic gave us. When my husband needed a doctor New Year's Eve. Nic called for the doctor and then made certain the doctor understood our problem and we understood the solution. He was great! And the next day Nic again was the hero involving our problem with the fee for a guide. It is personal attention like this that makes a stay special.

I stayed at this hotel for a week having a holiday. The hotel is very clean (and I am very picky at that) and beautifully furnished. I loved having very good French press coffee at the cafe downstairs in the morning, looking over the small garden. Or having dinner at the roof terrace, looking over either the city or the docks at the waterfront. A nice extra is that the hotel makes use of their own grown vegetables.
The staff is very friendly and helpful, and looking at the 1st reviews, something has definitely changed. The hotel is beautifully situated in the center of town, very close to the waterfront. The busy and fascinating market, several museums and the lively buzz of the city is just around the corner.
Wether you're on holiday or on business, I would strongly recommend a stay at this very pleasant hotel.

Finding Grand Palace which is situated close to the ferryterminal was a greate relief. The hotel is manage by a forthcoming german in an zanzibarian style. This means: all is done, not neccessarily in a efficient sequence, but it is finished, and all is ok. Nice and clean hotel.