Our group booked four rooms at the Zanzibar Hotel for the weekend of the 15th-17th of February at the end of January.
Despite the fact that we had provided a local contact number (we all live in Dar es Salaam) and been in e-mail communication - they decided to wait until the first member of our party arrived in Stone Town (on the 15th) to tell us that they had switched us to their sister hotel - Africa House - which was a disaster (separate review). Since we had pre-paid, and it was a very busy weekend (music festival), we didn't really have much of a choice.
Perhaps it's not fair for me to write a negative review since we didn't wind up staying in the hotel - but their handling of our situation was poor and I thought that this should be shared.
- Also Known As:
- Zanzibar Hotel Stone Town
- Official Description (provided by the hotel):
- A haven of peace and tranquility nestled in the heart of bustling stone town. This impressive landmark, dating back to the 1800’s, and boasting a private garden of lush tropical vegetation, was the first ever hotel on the island. A rich 19th-century air of elegance greets you as you walk through the original Zanzibari door. Beautiful beamed ceilings, marble floors, Persian carpets and magnificent crystal chandeliers recreate the glamour of yesteryear. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the local culture. ... more less