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“Mercure Suites Bedfordwiew lets down the Mecure Brand” 2 of 5 stars
Review of Mercure Suites Bedfordview

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Mercure Suites Bedfordview
3.0 of 5 Hotel   |   33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa   |  
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Hotel amenities
Ranked #3 of 7 Hotels in Germiston
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152 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai Indian
Top Contributor
297 reviews 297 reviews
208 hotel reviews
Reviews in 106 cities Reviews in 106 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed September 19, 2012

The most important aspect of this htel is location just opposite east gate mall. The room I got was a studio apartment while my freind got just a single room...same rate. To get the best rate one has to book thru net in advance. We got more than 20% discount.
the rooms are quite clean but not much of amenities.
The break fast spread was good.
The staff are just indifferent.
But one could walk to east gate mall even in night for dinner with out the usual Joberg fear... that is the best part of the whole deal

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Elizabeth
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 5, 2012

I have to say I was looking forward to my stay at Mercure Suites Bedfordview after having decided to switch from my regular hotel that I use for my business trips. What a let down, I can get so much more for my money in the same, easily accessible area.

Where to start ... some lights not working, broken slats in venetian blinds, blinds not functional, duvet cover not big enough to cover the duvet itself, bath/shower mechanism that did not remain switched to shower mode and the list go's on. Generally the suites look very tired and in need of a serious make-over, but essential maintenance would go a long way.

From a business perspective the internet charges are horrendous, especially when one considers that most hotels offer free wi-fi nowadays!

I'll certainly not be returning.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle2919, General Manager at Mercure Suites Bedfordview, responded to this review, September 6, 2012
Dear Barson7

As per our earlier correspondence, thank you for bring the issues noted to our attention and can assure you that all the point mentioned have been addressed accordingly.

We are currently in the process of renovating all our rooms and public areas. This project will be completed in 2013.

We as an international chain are continually striving to improve our standards and level of service at the hotel.

Notwithstanding the above mentioned points we apologize for any inconvenience that may have been caused and can assure you that we do value you loyal support.

Sincerely

Michael Delaney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ras Al Khaimah, United Arab Emirates
Top Contributor
82 reviews 82 reviews
72 hotel reviews
Reviews in 53 cities Reviews in 53 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 6, 2012

The Mercure Bedfordview couldn't be closer to Eastgate Mall if it tried. That is the best selling point of the property. The rooms are also comfortable but the furnishings are getting a bit tired. The full kitchens are a huge benefit, especially with the supermarket just across the street. Service is friendly and efficient. Overall an excellent value, if not particularly swanky property.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Suites Bedfordview

Address: 33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Germiston
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Germiston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Suites Bedfordview 3*
Number of rooms: 120
Official Description (provided by the hotel):
Fair Trade in Tourism South Africa welcomed the Mercure Hotel Bedfordview as the first Fair Trade certified city-based business hotel in the world. The hotel stands out for exemplary labour standards, environmental policies and commitment to water awareness, energy management and waste recycling and for its comprehensive HIV AIDS program. The hotel is located in an exclusive residential suburb directly opposite Eastgate Shopping and Entertainment Centre, 8 km from OR Tambo International Airport. ... more   less 
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Also Known As:
Mercure Suites Bedfordview Hotel Bedfordview
Mercure Hotel Bedfordview
Mercure Hotel Johannesburg

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