I booked this hotel through Choice Hotels and two days before my booking I received a call from Mary (front desk) saying that they needed confirmation of my employment to lock down the rate I receive through Choice Hotel's online booking. I book with Choice Hotels weekly and have never had any issues with my reservation. They said they could not honor my reservation even after I gave them all my employment information. I asked over and over again to speak to the manager and they would not let me. The manager (Priscilla) would not come to the phone, although I heard her in the background “hiding” behind her front desk employee. I will continue to book with Choice Hotels, but never with this Econo Lodge. To be honest I was a bit suspicious to stay there in the first place. I would not waste your time with this unprofessional staff. With the way they treat people, I could only image what their habits of maintenance are like.
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- Also Known As:
- Econo Hotel Watertown