We've stayed here two years in a row for a lacrosse tournament. Very clean and beyond helpful staff. One realized that I had left my charger behind at breakfast and made sure I got it. The second found us to make sure that we knew that we had the reservation for the following night (we came up without that). She recognized me as we were leaving for dinner. It seemed like we were more than just another transitory family. She took an interest in whether or not we were able to be accommodated. It stands out from all the many trips that we've been on, or hotels we've stayed in. Someone there is making good hiring decisions.