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“Great hotel” 5 of 5 stars
Review of Hampton Inn Watertown

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Hampton Inn Watertown
2.5 of 5 Hotel   |   155 Commerce Park Drive, Watertown, NY 13601   |  
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Ranked #2 of 16 Hotels in Watertown
Kawartha Lakes, Canada
Top Contributor
204 reviews 204 reviews
71 hotel reviews
Reviews in 121 cities Reviews in 121 cities
93 helpful votes 93 helpful votes
“Great hotel”
5 of 5 stars Reviewed January 28, 2012 via mobile

Stayef there last night. Friendly and efficient staff. Rooms were nicely set up and very clean. Very nice selection of breakfast foods. Comfy beds.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Traveler rating
    231
    89
    22
    4
    2
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109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 23, 2012

We stayed one night at the Watertown Hampton Inn on January 6, 2012. The first impression is the lasting one, the hotel was clean to a perfection. We were welcomed by a pleasant female and completed our check-in in a timely manner and given the necessary information to access the free wi-fi in room.

We had a double room on the second floor facing the I81, and no noise from highway. There was a small fridge and microwave, desk and coffee maker in room. The room /bathroom was clean and attractively decorated. The beds were comfortable and as I recall, the duvet covers are laundered for each new guest. The business centre has two computers with a printer all set up in a glassed-in boardroom . The rooms were all non-smoking and no pets allowed, hence no barking dogs to keep one awake.

The breakfast area in off hours has fruit, coffee, tea, cookies, popcorn and other goodies available. We had breakfast a few minutes before opening time at 6 in the morning. This will be one of the best free breakfasts you will run into. An assortment of hot and cold items to suit all tastes. Again the lady who gets up early to prepare and re-plenish the breakfast items was pleasant and friendly.

There was one minor issue, a guest on the floor decided to place their baby's smelly [--] diaper in a waste container at the elevator for all to smell. (I have to wonder what they do at home.) Hotel staff removed the offending item promptly once alerted.

Based on our experience of the four of us, I have no hesitation of recommending this property to others or stying here again. You have a management and staff meeting the needs of the travelling public to a high standard.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review, January 25, 2012
On behalf of the Hampton Inn of Watertown, we would like to thank you for such a wonderful review. We are very pleased that we were able to meet the highest quality of service that you deserve.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2012 via mobile

My stay was ok. Have no complaints about the room, but the staff was not very friendly. Nobody smiles at this hotel very much.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_GM, Manager at Hampton Inn Watertown, responded to this review, January 20, 2012
We are very sorry that you were not treated with the up most warm are friendly customer service. The Hampton Inn encourages and trains our staff to be friendly and accomodating. We apologize that you did not receive that kind of service. We hope that you will give us another opportuinity to show you the friendiness of our staff in the near future.
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Baltimore
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2011

We stayed two nights here as we toured in Alexandria Bay and Sackets Harbor. It was like new--clean, comfortable, and convenient--down the street from multiple chain restaurants and a movie theater. The staff was exceptionally helpful and friendly. Want to relax? Try this Hampton Inn.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_GM, Manager at Hampton Inn Watertown, responded to this review, January 20, 2012
The Hampton Inn of Watertown is very glad that you had a great experience at our hotel. We hope that next time your are in the area you will choose the Hampton Inn,

Again, thank you very much.
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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2011

The greeting at the front desk was very friendly and warm. All information was provided. The room is far size and very clean. The pool is nice and heated. Just checked in today and plan to stay another night. Would highly recommend.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Deb_GM, General Manager at Hampton Inn Watertown, responded to this review, November 25, 2011
The Hampton Inn of Watertown would like to thank you very much for the very kind review. We are glad that you were treated so well upon check-in. We would also like thank you for staying another night with us.
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toronto, canada
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 29, 2011

We stayed for two nights at the Watertown Hampton Inn in October. It was our first visit to Watertown and we very much enjoyed it.

The hotel was well-kept, clean and comfortable. Our king-bed room was large and featured a small fridge and microwave, and a desk. The television got a lot of channels. And free wi-fi! The bathroom was a good size, with a large stand-up shower. The bathroom had a mini coffee maker in it (which wasn't needed, since the lobby had coffee and snacks).

The staff were very nice, both the ladies at the front desk and those who served breakfast. The free breakfasts weren't bad - we ate fruit, cereal and yogurt and didn't try the waffles, baked goods or eggs (although everyone that we saw eating them seemed to enjoy them). As I mentioned the lobby always had coffee, tea (about 10 different kinds!) and fruit and snacks. In the evening they brought out a flavoured coffee too.

The hotel was very close to the shopping mall, highway, stores and restaurants. The location is great. It's also quiet, which is very nice.

We will definitely be visiting next year, and we will again stay at the Hampton Inn - although next time we'll bring our swimsuits and take advantage of the indoor pool!

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review, November 14, 2011
We at the Hampton Inn are pleased that your first vist was such a plesant one, from our hotel to your shopping experience. We look forward to seeing you next year on your return trip to Watertown.
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New York City, New York
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 25, 2011

I was in Watertown for business at nearby Ft. Drum and stayed at the Hampton Inn for one night. I was surprised by how nice it was. The lobby area is large and welcoming and the staff were very friendly, offering apple cider and fresh baked cookies when we arrived. The room was large, very clean, modern, and comfortable and had everything I needed. The breakfast in the morning was extensive and the large breakfast area was nice. I didn't use the fitness center, business center, or pool, but all three looked very nice as well. The other reviews pretty much say it all...absolutely a great choice when in Watertown, and I would definitely stay here again.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deb_GM, General Manager at Hampton Inn Watertown, responded to this review, November 14, 2011
The Hampton Inn of Watertown would like to thank you very much for all your kind words about our hotel. It is our goal that every guest feels at home whether away from home on business or leisure. We again thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Watertown

Address: 155 Commerce Park Drive, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Watertown
#2 Family Hotel in Watertown
#2 Business Hotel in Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Watertown 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Watertown Hotel Watertown
Watertown Hampton Inn

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