We were on our way home from a holiday & stopped at the Red Lobster in Watertown, N.Y. for lunch. I have celiac & asked the waiter if they had a special menu. It didn't take him long before he arrived with it.I picked out my meal & then came my salad, it had croutons on it. I told the young lady that I had ordered it with out croutons. It was fixed, then our waiter arrived very sorry that it came that way. He told me he was not familiar with what celiacs could or could not have. He was very sincere when he told me that he was going to make sure that he read up on it so that he would be able to help others when they came in to eat. I was very surprised that Red Lobster had not given the staff a course on the different allergies people have so they would NOT make mistakes & cause possibly some very serious problems, even death. So I trust the young man will indeed take sometime to study this problem. He sounded very sincere.
If you own or manage Red Lobster, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.