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“Our room was old & terrible, good breakfasts & dinner” 2 of 5 stars
Review of Cranberry Cottage

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Cranberry Cottage
4.0 of 5 Guest house   |   37 Beeton Street, Ladybrand 9745, South Africa   |  
Hotel amenities
Ranked #2 of 11 Ladybrand B&B and Inns
Roseville, California
Top Contributor
120 reviews 120 reviews
26 hotel reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
“Our room was old & terrible, good breakfasts & dinner”
2 of 5 stars Reviewed December 11, 2011

Absolutely lovely grounds and very friendly staff. Very safe, guarded premises at the edge of a small, quaint town - made us wonder if over-zealous protection was truly necessary. Rooms were situated far apart with quite a walking distance and somewhat scary route to the dining room. Paths are poorly lit. Our friend seemed to have decent rooms, but ours was in the very private older section, but the small wall heater barely worked because it was next to a poorly fitted, leaky patio door. The room was consistently freezing, and when the heater occasionally kicked on, it was disturbingly loud. The small double bed was lumpy, and the tiny room had little space to open our luggage. We had to watch our step to move around each other. The bathroom was nice with a jacuzzi tub that didn't work, and a rust covered tin roof, plus a small window opening onto nothing.. Even the good, hot shower was a disappointment because once done, you stepped out into the pervasive chill. We requested a room change, but all they did was give us a portable gas heater that we used with trepidation.

For this Cottage's price, we felt we were cheated. The breakfast is a la carte, abundant, and very good. The dinners the group had arranged were, fresh, plentiful, and well-prepared -especially the excellent beef fillets that are almost fresh off the hoof. South African free-ranging, grass-fed beef is not to be missed.

Check out your room before you settle in. The honeymoon suite is quite good with a fireplace, but even so, the portable heater needs to be on all night.

Room Tip: Try the honeymoon suite, but be very cautious because the steps up to the room are steep winding iro...
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  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N Reinach r, Owner at Cranberry Cottage, responded to this review, April 26, 2013
Hi

I only listed as owner recently. I sincerely appologise for your discomfort.
I'm not 100% sure you've got the right Guest house, but would like to comment on the following:

We've never had " small wall heaters" . All our rooms are fitted with 12000 btu airconditioners, Which are serviced by an outside company twice a year.

We dont have double beds in our rooms. If there is only one bed in the room, its a queen or king bed.

All our rooms got one or other ceiling installed. There is not one room where the opinion can be " rust cover tin roof ".

We've got a 5 member maintenance team that follow an pro-active maintenance plan on our properties. We appologise yet again for your experience. Be assured of our best service possible.

Regards
Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    29
    11
    7
    1
    1
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7
9
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Claremont, California
Top Contributor
73 reviews 73 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 25, 2011

The grounds of the compound are special, cool and inviting with flowers and ducks and lovely pools to sit by. Somehow we lucked out and got the honeymooner's room, upstairs with a balcony, quite spacious and nicely decorated. We also had a comfortable couch and fireplace which we used, as it was cool at night (no heat). Stairs up to the room were a bit of a challenge and morning noise of dogs and chickens a bit annoying. Meals were tasty but very SLOW to arrive to the table. Servers were friendly and staff generally very nice. Unfortunately couldn't explore the little town of Ladybrand which looked charming but was deemed unsafe for us.

Room Tip: Upstairs, although more difficult to drag luggage up, gave a nice view of flowering trees and birds.
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  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Republic, Washington
Top Contributor
98 reviews 98 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 21, 2010

Although most guests are short term, my husband and I have been staying here at Cranberry Cottage since the end of May (it's now mid-June). I would have to say that the physical place and its staff are all excellent! Check Cranberry Cottage home page for photos, but they have lovely gardens with duck and koi ponds sprinkled here and there. We're here in off season, and are here as longer-term guests (husband is working in Lesotho, about 20km away) and have been treated like friends from day one. With the room comes a complementary breakfast, always large and delicious. Also, the pub/restaurant attacted to the main building serves delicious and wonderfully served food. There is Internet access for purchase-most of the time reliable, but not always. CC is also within two or three blocks to the small downtown area, so you can purchasse food or drinks or whatever. Secure-feeling, surrounded by gated areas which may or may not be necessary, but is the style here. Really, this is a great place!

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cranberry Cottage

Address: 37 Beeton Street, Ladybrand 9745, South Africa
Location: South Africa > Free State > Ladybrand
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 B&Bs / Inns in Ladybrand
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cranberry Cottage 4*
Number of rooms: 43
Official Description (provided by the hotel):
Unwind in warm Free-State hospitality, while stretching out in our Spacious, Luxurious Suites. Set in a lovely Colonial-style retreat, Cranberry Cottage offers 13 Luxury Rooms, 12 Deluxe Rooms and 9 Self-Catering Rooms, each with crisp linen, sparkling bathrooms, and all the modern mod-cons you may need. Cranberry Cottage features a wellness centre, gym facilities and a swimming pool, all set in lush gardens with outdoor seating. The air-conditioned rooms all come with terrace and garden views, as well as a sofa and satellite TV. They also include a fridge, microwave and tea-and-coffee making facilities. The en- suite bathrooms come with a hairdryer and free toiletries. Guests can relax by the swimming pool and enjoy the guest house's fireplace and BBQ facilities. Cranberry's Restaurant has an a la carte menu, offering an infusion of modern and traditional cuisine. Guests and the public alike, can enjoy our menu, with a wide variety to choose from....Charming to say the least! ... more   less 
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