We booked this family vacation in April 2015. We were blown away by the helpful staff and the exotic location of this 5 star resort. There was a slight delay with our check in on the first night ( the manager gave me a logical explanation for this delay.It was related to a group that had delayed their check-out). While we were waiting, we were escorted to the restaurant for supper which was nice because the kids were hungry and we could enjoy dinner while reception sorted the check-in and luggage transfer to the rooms.
After dinner we were briefed about the resort and its facilities. The rooms are spacious with views, serviced 2 to 3 times a day by ever helpful staff.
If any area could be improved, I felt the breakfast and dinner lacked variety. Also tea and coffee are NOT included in the dinner buffet (despite the price). Furthermore I would have appreciated the halaal meat being completely separated from the pork as appose to just being in separate dishes next to each other. However these issues were raised at a cocktail evening arranged by the resort for the guests where we have the opportunity to chat to management, which I thought was very impressive .
Also the first round of the mini bar in the room is free, which is nice as drinks are very expensive. During our entire stay when ever we approached the front desk, waiters, or cleaners for any assistance they would be most helpful.
Lastly the kids club has patient staff and offers sufficient variety to keep kids well entertained
Also wifi connection is excellent in all areas of the resort and on the beach in front of the hotel
- Official Description (provided by the hotel):
- A world apart, yet within reach! The Kempinski Seychelles Resort – Baie Lazare is the ideal location for those seeking an intimate getaway or an island adventure. Baie Lazare offers an intimate and exotic tropical paradise surrounded by untouched natural beauty. It is a tidal beach protected by a reef around 200 meters out. The Resort is tucked only half hours’ drive from the International Airport and only 40 minutes away from the capital, Victoria. ... more less
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- Also Known As:
- Kempinski Seychelles Resort Mahe Island