I had read the previous reviews on tripadvisor and was a little nervous as what to expect. we stayed at the Kempinski for a special occasion. As we are strict vegetarians I had emailed the hotel in advance and Laurelle replied back with menus and also suggested we could speak to the chef directly once we get there and also provided a complimentary eggless cake for my mum's birthday.
Great service from all staff, from the recreational staff to the kids club, but especially the chefs as they did cater for us. The hotel is lovely, the rooms are spacious and clean. The minibar was free for the first set of drinks but mainly soft drinks. Wifi is free but slow and the other negative was that the food and drinks were really expensive. We did not go half board and the buffet cost 980 srp which is £55 pp. The a la carte restaurant worked out better and the portions were generous. The beach was nice but there are better ones if you drive a round the island. The four seasons hotel has a nice beach which the public can use but is a long walk so will have to ask for a club car.
All in all great place, great staff and atmosphere. Definitely recommend to everyone in terms of service and hotel amenities. The best time to probably go would be around Nov for best weather and calm waves. Thank you Laurelle and the whole team for a great stay!!