Did a five night stay as part of a three week trip to South Africa. Based on American of South African Safari standards I would give Indigo a 3 to 3.5 star rating.
The island and resort is beautiful! The food is fantastic, and plentiful. Way above what I would expect for an all inclusive. Great Gym and Great Spa.
The beds and bedding are far substandard. It's about what I would expect from a church camp. You could see right though the sheets. Beds were about as cheap as you could find. Rooms are very dated.
Service .... The resort claims 5 star status. For 5 star status I expect my needs to be anticipated and service provided without being noticed. I would say half the staff is extremely friendly, and the other half wishes you were not there. My first night there, I'm jet lagged and take a ambien to sleep. Right as I'm going to bed, the maids show up and ask to clean my room. I tell them I'm going to bed, and no cleaning necessary. The maid takes the do not disturb sign and places it on my door. All well and good. I go to sleep, and for about an hour, Every 5 - 10 minutes they beat on my door yelling house keeping. After an hour, the start calling. Now when I take ambien if I fully wake up I don't go back to sleep. So I try my best to ignore them. Finally I pick up the phone and beg them to leave me alone.
I go to the resort for s Scuba diving. Upon arrival I ask to go diving the next day. They can't accommodate, no other divers. The next day they tell me they have a one tank dive in the afternoon and too show up at 3 PM. I do, and I sit for 1 1/2 hours waiting for them to teach pool work. I read the pricing which shows a very expensive up charge if you are the only diver on the boat. (This was not offered day 1). So third day on the island 3 other divers are scheduled for the two tank dive. Both other divers cancel last minute, I have to pay the single diver fee, without warning.
Not happy at all with service, and this was with management from the new company running around.
I'm not a big drinker, but like good wines with dinner. Inclusive wine list was horrible. Other wines offered were very expensive, and very few offerings. cocktails were poor.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, TripOnline SA, Despegar.com, Odigeo, Tingo and South African Hotels so you can book your Anantara Bazaruto Island Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Indigo Bay Island Hotel Bazaruto Island
- Indigo Bay Hotel