A regular guest reported that this hotel changed ownership in October 2011 and accordingly, in my opinion, you should ignore any reviews made before this date.
We chose this hotel as we wanted a total rest where we did not have to think about anything at all for a fortnight. In this respect the hotel definitely delivered.
This hotel has many guests who have been there many times before.
Fantastic location near the beach - almost idyllic location ideal for swimming and snorkelling although beware that there is no longer any beach outside the hotel. You need to wear something on your feet as the coral is very sharp. You need to tip-toe around a bit in the shallow water if you want to swim directly in front of the hotel. However there is a lovely public beach about 100yards walk from the hotel which we found to be almost deserted whenever we visited.
Drinks were nice with table service pretty much anywhere. Local lager is passable although served in too small glasses, white wine tastes a little like perry. Gin and Tonic was served quite weak for my taste. They have a lovely blue cocktail which was very tasty. A word of warning though: they have a gala night where you can do a wine tasting - we ended up paying over 15GBP each for 3 small glasses (no refills) of different South African wines so dont go near that as the same wine is only 300rupees (8GBP) per bottle in the supermarket. So its beyond hotel surcharging which I accept - its a total rip-off and you feel as though you have been ripped off. If you take a bottle of wine back to the hotel they will charge you about 10GBP corkage. We also found that some "preferential" guests were receiving "under the counter" drinks and measures, and drinks not on the "all inclusive" price list.
Service was generally reasonable, sometimes very good. It appears to be significantly better if you are German though. We seemed to always be served after the Germans. Some of the staff were very personable, especially those who might go unnoticed like security. Dont listen to all this 5 star service in a 3 star hotel bull though - we've stayed in some of the top 10 hotels in the world and believe me it's not 5 star service. But staff are generally prompt and helpful.
Gardens were manicured within an inch of their lives - they were simply lovely.
Rooms were very clean although our air-conditioner didnt cool much (I dont like aircon much so it was fine for us). And I dont mind geckos in my room, but you might.
Hotel taxis are "relatively" good value. We were charged ~50GBP to a taxi to Port Louis for the day - the taxi driver was excellent incidentally - couldnt recommend him highly enough if only I knew his name. This was about half what our tour operator wanted for the same trip.
Free wifi (which is not advertised) around the bar and pool area. This was good enough to stream BBC Radio at some-times, but bandwidth seemed to degrade quickly when others were using it. We saw several guests using skype successfully with it including video.
Rodent problem - each night at about 8pm there is a guaranteed floor show provided by the local mice (I hope they were mice) who run around the bar. One night the mice were in the dining room and a waiter flattened a mouse that was making a break for it with a brush and there was a short screaming sound of being crushed as the mouse became significantly thinner and output its insides on the dining room floor. We saw mice running from the dining every night we were there, through the dining room and into the kitchens, right through the bar area and around the swimming pool, but none in our room. We noticed that there were fewer mice at the end of our stay and the man from "Hardy Henry" their extermination company was more prevalent. There are mouse catching devices all through the bar, the dining room and around the hotel in general.
Food - we both lost weight while we were there. I don't like sausage being cut up and used as a meat, but it appeared like this almost every other day on the menu. Also, far too much oil in the food to the extent that I had cholesterol spots appearing on my skin before the end of my holiday. However, they have fantastic white tuna which they prepared well (with the exception of Italian night when it was destroyed by some shocking white sauce). Generally they do buffet nights about 3 nights out of 4 and the buffet-food is tepid at best - meat or fish is hard to find sloshing around in buckets of watery sauce. However their a la carte food is much better (just not often enough), sometimes excellent. They seem to be used to people complaining about the food. Breakfasts are not too bad with lovely croissants, pain-au-chocolats and crepes. Lunch is definitely the best meal of the day with some of the mail courses being really really tasty.
Too much towel placement in the morning by the German guests. By 7.15am on many mornings almost all sun-loungers on the grass area were "bagged" by towels. This seemed to be largely being done by the German guests. Sometimes we noticed that the same guests would not then appear to use the lounger at all, or until late afternoon.
I like cycling. One reason we chose the hotel was that all the information we saw indicated that the hotel offered free bicyles. When we arrived we were told they were ~3GBP per hour for hire. These should be free still.
On our last day we left just before 6pm. We did not arrive until 3pm on our first day but were still told our all inclusive package ended at 12pm on the last day so if you want lunch or any service at all you have to either pay for it or extend your all-inclusive (which is ~20GBP each). Alternatively you can pay for items but this was way more expensive than paying the extra all-inclusive cost. I will be contacting my travel-agent to complain about this extra hidden cost.
They seem to suffer overbookings and asked us after the first week if we would like to move to their sister hotel (which we did not). There was no pressure to move though. You might even see this as a positive if you fancied a change. We knew of guests who decided to take advantage of the move as there were too few Brits there and too many Germans in their opinion.
- Official Description (provided by the hotel):
- Tropical Attitude with its gentle way of life is a 3 star sup "Adult Only" hotel, recently renovated and smartened up, built in the middle of a garden planted with coconut trees and right on the lagoon.The hotel faces Trou d'Eau Douce, a genuine fishermen's village and its lagoon, situated on the east coast, and offers direct and free access to paradisiacal Ile aux Cerfs island.The genuineness of the hotel relies on its Creole architecture and its contemporary tropical decoration. The new luminous colours of the 60 rooms contribute to their relaxed atmosphere.This friendly and comfortable hotel is a witness of the traditional way of life of the island, an ideal place to relax either as a family or as a couple.Time here, seems to have come to a standstill, only interrupted by outings in the lagoon and siestas under the coconut trees. The simplicity and kindness of its Family Members* contribute widely to that dolce vita experience... ... more less
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- Also Known As:
- Hotel Le Tropical
- Tropical Attitude Mauritius/Trou D'eau Douce