We visited this hotel on a two day exchange with our hotel Sugar Beach . We were two martied couples with one baby. Because of the traffic we were late arriving at the resort. We arrived at 9 .40am approximately . We pulled up in the taxi to be greeted by lovely friendly concierges we explained the men were booked in to play golf at 10 .00am . We knew they had to get a boat to the golf course so they would be late for their Teeing off time as the boats only run every 20 mins and the boat would have already left .The concierge rang through to see if the boat had not already left to see if it could wait . It did. The staff were wonderful a golf cart was brought round to take our husbands to the boat . Us wives and the baby were looked after from the minute we arrived. We booked in and were shown to our rooms they were amazing. Our room looked over the bay . The bed faced the window so you could see the view even when lying in bed. The room was spacious with a comfortable small lounge area with tv .There were complimentary bottles of water,tea ,coffee ,sugar and milk. The bathing area was amazing with his and her sink and with complimentary Luxurious toiletries . The bath was freestanding big enough for two people. There was a separate toilet area and a separate small shower room.in the evening the room was cleaned and tidied with items replenished. The bed was turned down with complimentary slippers arranged at the side of the bed. We had a choice of fragrances of oils that were burned in a burner so your room smelt wonderful.We also had a chocolate each. The hotel grounds are amazing with beautiful gardens and pools with magnificent views. All The staff we came across were really friendly and the service was exceptional .There was plenty of choice of food of a very high standard in the main restaurant for both breakfast and dinner. On the beach we were well looked after . We were provided with sun loungers with comfortable mattresses with covers on them , and we had complimentary bottled water an ice cream and fruit kebab skewer. Thank you for such a wonderful experience. Thank you to all the Reception staff , the Concierges, Porters,Beach staff ,Bar staff ,Waiters, Waitresses, Grounds people ,Maintenance , Cleaners , Entertainers . My apologies if any one has been missed out.The only thing to consider is that there are many steps around the hotel which made it slightly awkward with the pushchair.