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“Fantastic hotel and service” 5 of 5 stars
Review of Beachcomber Trou aux Biches Resort & Spa

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Beachcomber Trou aux Biches Resort & Spa
5.0 of 5 Hotel   |   Coastal Road, Triolet, Trou aux Biches, Mauritius .   |  
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Ranked #2 of 10 hotels in Trou aux Biches
Nicosia, Cyprus
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Fantastic hotel and service”
5 of 5 stars Reviewed January 20, 2013

We stayed in the hotel in January for 10 nights 5 of us with parents and our son and we truly loved it! It was one of our best holidays ever. We generally travel a lot and like high standard of service, accommodation and food, and this place covers it all! Hotel is beautiful, spreader in amazing gardens full of plants and flowers - well kept. There are beautiful pools spreader through out the resort so you can swim anywhere you like all the time. Rooms are nice and spacious with very minimalistic design, but you have all you need. The only thing I would add here is some colour or a flower to lighten up the rooms. We had half board and we were really nicely surprised with the selection and quality of food and service, you can eat in all 6 restaurants where all have great food and big variety. Service is excellent! What is nice surprise is also a prices of wine for example as prices are very generous and selection of very wide. There is not a one complain about the restaurants or food - well gone.
Beach is relatively narrow and very long all along the resort with nice walk path around the beach. The only concern we had were many corals on the beach that are not always pict up or can not be easily picked up, so when going with kids its recommended to take a water shoe as some corals are pretty sharp. Also be aware that this beach is public so you see many local crafts and cloth salesman walking and offering stuff which at time can be a bit annoying, but can be ignored. The hotel itself is closed by to a small tourist town Grand Bay, nice place to visit for souvenirs shopping or restaurant experience. We rented a car also so had nice experience driving around the island - highly recommended.

Room Tip: Chose the room on the beach front
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 18, 2013

We stayed here early January 2013 for 10 days.
Holidays wuith 2 young kids (4 & 7) are normally not a time for rest for the parents, but boy was this a welcome time for me to be proven wrong on that front.
I can make this review all about the wonderfull facilities at Trou Aux Biches Resort & Spa, which it certainly was.
But for me the fact that our kids WANTED to spend time at the Bob Marlin kiddies club, with all their exciting daily activities and excursions, allowed mom and myself to get some reading done, sip a few ice cold drinks by the pool side and basically just "chill".
I suppose the addage that " you are only as happy as your unhappiest child" holds very true.

I do not want to detract from the fact that the family suites were righ on the beach and they were beautifully appointed, each with their own pool.
The restaurants were brilliant and we did not have a single unpleasant meal during our visit.
The staff were friendly and always helpfull.
If I am to find fault, then it was that during morning breakfast (buffet) the service was a little lacking, but I suppose if you consider the amount of meals they serve and people coming through in the morning, then I can't really call that a complaint.
Be sure to take the boat ride (not included in the price) to go and watch the dolphins, well worth it.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2013

We stayed here over Christmas 2012 (family of 6) for 13 nights and we had the best time.
The hotel is beautiful, the food in all the restaurants was genuinely excellent (and we're foodies with v high standards here) and the staff friendly.
The rooms we had were very modern, espEcially the bathrooms, and the outside shower (cleverly screened) was a nice touch. Plenty of space in the whole resort.
It's a fabulous setting, you can walk about a mile along the beach (which is a public beach).
There are loads of sunbeds so there was never any need to 'bag a bed' - even when the hotel was full over Christmas.
The wifi was patchy at best, the drinks service by the pool or on the beach not what you'd expect from a hotel of this standard and prices but that aside it was a top place and we'll definitely be going back.
My wife cooo'ed about the spa and how lovely it was.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2012

I went last year in August with my boyfriend, unfortunately in august the weather is not the best, but loved this resort! Its amazing how big this place is. The buffet breakfast is fantastic lots to choose from, we also really enjoyed have different choices to choose from for dinner. The pools are amazing! as well as the location of the beach. They also have a great gym and tennis courts to use as well as spa therapy place. However i don't recommend the hairdressers there, they really had no idea...
The rooms are large, and amazing bathrooms! would love to go back there!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 18, 2012 via mobile

We have stayed for 2 weeks in December 2012 in the junior suite.
The hotel is excellent in so many different ways.
The accommodation is thought through down to smallest details.
The food is of excellent quality. Exactly how I like it, not too much and nothing to choose from but a smaller buffet or restaurant with a few but excellent choices.
The beach is award winning
The staff are absolutely superb. Well educated, well spoken, proud of their job, providing a top notch service with dignity, without being subservient. Nothing is too much trouble. Everyone goes the extra mile to make your holiday experience enjoyable and make you feel special.
What I felt in this hotel in Mauritius that I have not had anywhere else in the world is the underlying philosophy of holiday, such as you are on holiday, therefore, you are here to relax and we are here to provide the best experience for you. Even the beach hawkers are nice about it!
I was in awe of how they do business in the hotel and how everyone treats you.

We have used the spa for 4 or 5 treatments during our stay. It is brilliant too.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
budapest
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2012

We stayed 8 nights in two junor beach suites having connected door, At start, we had family room but upon request we were upgraded there by a reasonable price. Spacous, beautyful, clean. It was amazing we could enjoy the view with birds, palms, the sea, white sand, calm water (We were there early Nov probably the best time : warm and dry) . The pools were heated. The beverages were expensive, about 6 times higher than if I had walked out for 5 minutes distance to chez popo and buyed some. Even draught beer at the beach mobil was cheaper than the minibar.
Do not travell to see a better beach.even if you could find one (i do not think) you do not have the comfort level,
watersport are ok , free waterski, catamaran, etc.
The foods were ok
The crew was just fantastic they are for you. thank you

Room Tip: junior beach suites: 458 more sun on the terrace, 459 more shadow , jut on the right place.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HERTFORDSHIRE
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 1, 2012

We have just got back from a 10 night stay at Trou Aux Biches and agree with the vast majority of reviews already on TripAdvisor - this is a fantastic hotel in all respects.

The beach is beautiful, the gardens are lovely and the food is absolutely excellent!

We stayed in a junior suite (the basic room) and were very impressed! The bathroom was huge, with an open shower and a separate bathtub. The room itself was also very big and contemporary. Although, we did not see any of the more expensive rooms on the inside, our room was so nice that we are not sure of the point of an upgrade!

I don't want to repeat too much of what's already on here but in to give people an idea of costs - main courses at lunch start at around £12, local beer is around £3.50 and soft drinks about £2 - all of which is pretty standard at a 5 star hotel.

The main point I will add is about the weather in Mauritius itself rather than the hotel. Please do not be put off by any long-term weather forecasts! We checked almost everyday before we left and it was supposed to rain and have thunderstorms each day (according to numerous sites) - in fact it only really rained once and that was at 5pm. Every day was very sunny in the morning and became a bit cloudy around 3pm.

We've added a few pictures to our review and would say that if you are considering booking, do not hesitate - you will love this hotel (and many of the guests there were repeat customers)!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Beachcomber Trou aux Biches Resort & Spa

Address: Coastal Road, Triolet, Trou aux Biches, Mauritius .
Phone Number:
Location: Mauritius > Pamplemousses District > Trou aux Biches
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Trou aux Biches
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Beachcomber Trou aux Biches Resort & Spa 5*
Official Description (provided by the hotel):
Trou aux Biches, a legendary hotel for couples and honeymooners, is where guests experience the true tradition of Mauritius. Set in a palm-shaded grove, on the island’s North-west coast, Trou aux Biches has earned a reputation for true Mauritius hospitality, warmth, friendliness and the highest standards of service. ... more   less 
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Also Known As:
Trou Aux Biches Hotel Trou Aux Biches
Trou Aux Biches Resort And Spa
Beachcomber Trou Aux Biches Resort & Spa Mauritius

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