Stayed at this hotel this month having booked through Trailfinders (who are v good). Went to Mauritius for 2 weeks to introduce my extended family to my 4 month old daughter. So having spent 1 week with my parents and doing the whirlwind tour of the Island and my relatives, my wife and I were very ready for 6 nights comfort and relaxation at Lux Grande Gaube.
We were not disappointed. In fact our expectations were surpassed in many ways.
We were initially worried about our daughter not settling in. We had dragged her across the world, via 2 flights (Emirates were really good btw) and she had settled into a routine at her grandparents house, so there was a very real danger that she would not have anymore change enforced on her and be irritable during our 6 night stay.
We needn't have worried. The Lux brand prides itself on the calmness and rest it conveys to its clients. It works...it works very well!
Firstly, the Reception team really appreciate children (possibly due to the rarity of having such young babies stay at the hotel). Secondly, and most importantly, the management team have ensured the whole hotel is geared to facilitating your well being, whether that's through unobtrusive service to ensuring someone gets round to unlock your hotel safe within the 5 minutes promised (they were standing at our room door before I had got back from Reception!)
The facilities are extensive and I was impressed how much was included in the price. For instance, pretty much all watersports are included (rings, water-skiing, wakeboarding etc). This is not necessarily the case at other 4* & 5* hotels in Mauritius.
There's also a well stocked gym (manned by Chrisitna, who is brilliant), 4 tennis courts, children's centre (available from early morning to pretty late at night), cinema (watched the mighty Spurs lose one afternoon), games room (ping pong table, pool, arcade games etc), 2 main swimming pools (looked after by Amit who, to my embarrasment, taught me a thing or two about water polo), ...etc. I could go on, but I don't want to bore you with Lux's fabulousness.
My favourite aspects about Lux Grande Gaube is Coffee shop, expertly run by Satish and the people who work at Lux. Satish (who is the grandmaster of everything football) is an example of someone who loves his work and making people happy. However, he is not alone as all his colleagues have the same outlook and this is what makes Lux a success. To his credit Brice Lunot manages his team in a way that ensures his ethos filters through to the guests. I mean how many General Managers do you see regularly in and around the hotel, talking to guests and also doing a quick spot of hedge pruning (I spotted him doing this one day, he probably didn't realise he was doing it)?!? I also note that the Lux team treated all nationalities even handedly, without any obvious favouritism to locals etc.
I haven't even talked about the stunning location, the high standard cuisine (including the buffet that does its best to cater for all, including an 'Indian Corner' everyday for those who are from the sub-continent or just love curries), the brilliant Spa (best scrub and massage I've ever had) etc. You must get the gist by now...
Lux does Luxury with Boutique style very well. The quirks (secret bar, screen in the beach and free water bottles) and accent on Eco-friendly (herb garden etc) is well maintained.
A special thank you to Diren, Jai and J-P (making our dining experiences comfortable with the little one, Navina (I think Issy will remember you!) and the ladies at the Spa.
Just a word for those travelling with babies or toddlers, we found going HB was fine as we weren't really drinking (a glass of wine is reasonably priced if you are from UK, at around £4/£5) and the village of Grande Gaube is within 15/20 mins walk and there are kiosks that sells decent supplies (including Mauritian delicacies like gateau pimient - a chickpea and coriander snack). If you are feeling adventurous there is a bus station at the entrance of the hotel that can take you to Goodlands (15 minute journey) which as a supermarket called Winners. A single trip is 25 rupees (50 pence).
Anyway, thanks Lux Grande Gaube. Hopefully, we'll back soon (and this time, I won't wimp out and I'll try the water-skiing), Jason, Jo and Iswari
Room Tip: Room 6007 was perfect for us. Close to Reception, on ground floor and a short hop to beach which it...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.