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Shandrani Hotel: Traveler Reviews

5.0 of 5
Blue Bay, Blue Bay, Mauritius
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Shandrani Hotel
Ranked #1 of 3 hotels in Blue Bay
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812 reviews from our community

Traveler rating
    581
    156
    36
    30
    9
See reviews for
Families
258
 
Couples
421
 
Solo
3
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Warrington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Wonderful Holiday”
5 of 5 stars Reviewed February 7, 2013

We stayed at the Shandrani between 22nd January to February 1st. When we arrived the hotel was incredibly quiet, only I believe about 25% occupied. Towards the end of our holiday it began to increase its occupancy, mainly with young families.

Of course I had carefully researched the Shandrani before we booked and there are many excellent features this hotel possesses. It is set amongst lovely tropical gardens, probably the best we have stayed in. The lobby area and infinity pool and view of the lagoon beyond it are truly beautiful. The food was some of the best we have had, and my wife is a vegetarian who delighted in the food available to her. The staff are really so very friendly, including the reception staff, the superb staff in the Blue Bay Bar and the staff in the main buffet area. Our room was not a refurbished one as we requested but it was very comfortable and was kept spotlessly clean by Farooge. The grounds of the hotel are really extensive and I particularly liked finishing my day fishing on the wild beach. The all-inclusive package is a really excellent given the quality of the food, the many opportunities to eat during the day and the premium wines and spirits available. The free Spa treatment was wonderful.

When we arrived at the hotel it was mainly French people there all good mannered and polite, with a sprinkling of Australian, English and German. Later families with young children arrived. This changed the ethos of the place but children were good mannered with parents who involved themselves with them. We had over a week of good weather and then a cyclone many miles to the north of the island created a front, which made it windier, wetter and cloudy. I would have been really disappointed if this weather had been the norm for the whole of our stay. Sadly, it looked likely to continue beyond our departure.

Were there any negatives to Shandrani? Of course, as there is to all hotels. It is in the take off path of the airport and at first this shocks you and spoils the notion of a ‘paradise.’ However, there are not that many flights and as has been said before you do get very used to it. What effect the airport expansion will have I do not know, but they are anticipating many more flights. Compared to a stay in the Maldives we had the snorkeling is not that good. Motor boat traffic and low tides seriously restrict swimming from the shore and the free snorkeling trips from the boat still limit what you can see due to currents and boat traffic. At this time of year the weather in Mauritius, especially the south east, can be unstable and it’s a long way to go on holiday to have this risk, though it is always warm. Also had the number of children when we left been the norm for our full stay it would have changed my perspective of the holiday, but remember the grounds are vast and finding a quiet area round the Sirius bar and pool is no problem. Also specifically for me, south east Mauritius is not a good fishing area, despite two boat trips and many sessions from the shore I had little success. On the question of coral preservation why is it that areas like Cuba and Mauritius allow fish feeding. This is totally banned in Egypt and the Red Sea for if you feed the fish they no longer clean the coral effectively and the coral can die. My advice would be don’t kill the goose that provides the golden egg – look after your fish stocks (keep out foreign long liners and trawlers) - and do what is necessary to preserve the coral!

I would suspect that the provision of a great all-inclusive package is Beachcombers attraction to combat some of the negatives I have mentioned. But I would like to stress we really thoroughly enjoyed our stay. We did not do any trips for once but those who did boat trips and other excursions spoke well of them. There are some sellers on the beach but this is not high-pressure stuff and some sellers were real characters. Unfortunately one party of Russians in the Sirius restaurant one evening were appalling in their attitude to the staff and other guests – utterly rude and selfish but thankfully this was an isolated incident. The staff are wonderful and deserve respect and appreciation. The al la carte restaurants were really nice but we preferred the informality of the main buffet. However, this was closed for several evenings during our stay. The official reason for this was supposedly some refurbishment but it appears the real reason was the low residency for much of our stay made it uneconomic – this was disappointing but believe me you do not go hungry at Shandrani.

To finish I would like to thank all of the staff for their genuine friendliness, efficiency and grace, greatly helping us to have a lovely holiday – we really appreciated it.

Mick and Chris Addison

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HappyTravellers8 about Shandrani Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“Shandrani is brill!”
5 of 5 stars Reviewed February 6, 2013

Hi,I have been to this hotel 5 times, once with no kids, and then subsequent trips with children adn extended family. I am going again in March. It is a great hotel, the all inclusive is of a great standard. The beaches are lovely and for a great holiday you cannot fault the place. It is 10 mins from the airport and planes do fly over but it is not an issue. If you are thinking of going to this place, please do.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask SuntanQueen25 about Shandrani Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Beachside Paradise”
5 of 5 stars Reviewed February 5, 2013

We chose this hotel on a personal recommendation, which we found to be fully justified. The room costs are not cheap but once in, everything - food, drink, water sports and all - is included. You can be swimming from one of the hotel's various beaches, and a man in a little electric vehicle like a milk float will drive up and ask if you want any cold drinks - complimentary of course, like everything else (except tobacco).There are large numbers of extremely helpful and willing staff around to assist. My wife was very enthusiastic about the quality of the massage in the spa (it was her first visit to Mauritius and she says that when she returns, it has to be the Shandrani). Definitely we would recommend.

Room Tip: All the rooms are in villas ranged along the shore-line from the main reception, dining and bar area...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask peternicholson about Shandrani Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quatre Bornes
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Quite a good and bad experience!”
3 of 5 stars Reviewed January 23, 2013

Me and my fiance are Mauritian and went to Shandrani with enthusiasm..as we were eager to discover this 5star hotel! But I was surprised!

I must say what really disappoints me was some of the supervisor of the waiters! While we were having dinner or lunch.. some of them were looking at us weirdly!!! This really cuts off my appetite!
They were watching us like we did some kind of crime! And they asked us our room number which puts me really off! why they did not ask others!
Ok I can understand we were the only Mauritian there..they could have done it in a well mannered way! But I was really upset with their treatment!! Its like they were hesitating to serve I cannot understand why this hesitation!
I think seriously something must be done! Everyone must be treated equally! What's the use of a 5 star then!

On the other hand, Hats off especially to the waiters and the chef! They did make us feel at home not like the supervisors(guess it was the supervisor as they were supervising around). We were served by a waiter( a young girl).. I don't know her name, but she was extremely polite.

And on the reception hats off to a boy there - he is so funny and really kind and friendly.. we waited for our drinks since a very long time and when we went to ask him, he did the job in the blink of an eye. Really good job boy !

And everything was so clean, the bathroom..toilet..Bed was sooooo comfy..
Soothing atmosphere.. Cleaner really respectful and kind!

We went for a bottom glass..the captain of the boat took us all for a nice trip.. we even discovered the hotel from far! A real gem in the Indian Ocean!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
Ask Red Cherry R about Shandrani Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
5 helpful votes 5 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed January 4, 2013

We had a very nice time. Wonderful hotel, our rooms was deluxe room and very nice. We had wireless in the room. The foods and all restaurants were very delicious. Very friendly people and helpful. Everything was very clean. Water sport activities very nice and free and charge. We recommend the hotel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5

Review collected in partnership with OIT Hotels

Ask Tuefekci-Bastas about Shandrani Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shandrani Hotel

Also Known As:
Shandrani Hotel Blue Bay
Shandrani Hotel Mauritius
Shandrani
Shandrani Blue Bay
Shandrani Hotel Mauritius/Blue Bay
Address: Blue Bay, Blue Bay, Mauritius
Phone Number:
Region: Mauritius > Grand Port District > Blue Bay
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Blue Bay
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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