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Angsana Balaclava Mauritius: Traveler Reviews

5.0 of 5
Turtle Bay, Republic of Mauritius, Balaclava, Mauritius
Hotel amenities
Angsana Balaclava Mauritius
Ranked #2 of 5 hotels in Balaclava
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147 reviews from our community

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Traveler rating
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Uppsala, Sweden
1 review
1 helpful vote 1 helpful vote
“Hooneymoon stay”
5 of 5 stars Reviewed February 4, 2013

We had a wonderful stay. The hotel was beyond our expectations and the staff was so kind and helpful. I was pregnant at the timme and the hotel yoga instructor, Jean Pierre, held special yoga classes for me in the mornings. We really recommend the hotel.

Room Tip: We stayed in a garden suite which was great but if its possible you should stay in the beach suite w...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Johanna F about Angsana Balaclava Mauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this review
February 13, 2013
Dear Mrs Johanna,

Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted to learn that your honeymoon stay at Angsana Balaclava Mauritius was wonderful.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you found the hotel was beyond your expectations and the staff kind and dedicated. We thank you for commenting on our personnel Jean Pierre who has organised a special yoga classes for you.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities. I trust you had a pleasant and safe journey home and look forward to welcoming you back to a pleasant rest and wonderful sunset at Angsana Balaclava or to any of our other resorts worldwide.

Yours sincerely,
Pascal Prigent
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Divine wedding anniversary”
5 of 5 stars Reviewed February 2, 2013

My husband and I decided to celebrate our 20th wedding anniversary at Angsana hotel, located on Mauritius island. It was the best choice, since everything was even greater than we imagined... We enjoyed our Spa Suite on the second floor, with a magnificent view of the ocean and we had couple massage every day(included in price)!! The beach and pool area were really fantastic and all the hotel stuff where absolutely everywhere, ready and willing to help us enjoy our time! It really felt like Paradise!!!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Angsana.com

Ask Anna-Mihalis about Angsana Balaclava Mauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this review
February 13, 2013
Dear Anna-Mihalis,

Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted to learn that you found Angsana Balaclava an excellent choice for celebrating your divine 20th wedding anniversary.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you enjoyed the Spa suite with a superb view of the sea, the couple massage daily, the beach and pool area fantastic, the personnel dedicated.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities. I trust you had a pleasant and safe journey home and look forward to welcoming you back to a pleasant rest and wonderful sunset at Angsana Balaclava or to any of our other resorts worldwide.

Yours sincerely,
Pascal Prigent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
“Superb stay!”
5 of 5 stars Reviewed January 29, 2013

Wonderful hotel with a great view. Stayed in a garden suite which was lovely. Had a nice balcony and lovely beds. The service is great, especially in the restaurant. Nice food overall, however limited wine menue and prices for drinks are expensive.
Spa treatments are fantastic, a real treat.
Nice pools, and wonderful sunbeds. However the beach is small, and with lots of stones.
Can rent kayaks etc free from their boathouse. Location is quiet, and you need a car to go somewhere.
Wish we may come back!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask TravelNorway about Angsana Balaclava Mauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this review
February 3, 2013
Dear Valued Guest,

Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted to learn that you found your stay superb and the hotel wonderful with a great view.

As an exclusive intimate boutique resort, Angsana Balaclava Mauritius places an emphasis on the attention to details and it is a pleasure to read that your stay in the garden suite with nice balcony and lovely beds has charmed you, the service great and the Spa treatments fantastic.
Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities. I trust you had a pleasant and safe journey home and look forward to welcoming you back to Angsana Balaclava or at any of our other resorts worldwide.

Yours sincerely,
Pascal Prigent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
“Lovely time at Angsana”
4 of 5 stars Reviewed January 27, 2013

Husband and I stayed at Angsana Balaclava in January for 9 nights. It was our honeymoon. We had an amazing time there! The resort is small which meant service was more personable. The staff was absolutely amazing! All so friendly and by the 2nd and 3rd day, most of them knew us and would always talk to us and ask if everything was good. Oliver was brilliant throughout our stay...so nice to talk to and really helpful. Nas was also very helpful. From the restaurant, everyone was good but we had more of a relationship built with Ashwin and Atish, who were wonderful. From the gym, Raposh and Jean Pierre really helped my husband with training! All great guys! They all went above and beyond.

The food was great too. They had a different menu everyday with great selections. We had a beachfront suite and it was great! The only problem it had was that our washroom would sometimes smell of moisture.

One thing that we were disappointed about was that we had emailed Angsana Balaclava a month in advance asking them to reserve the ground floor Beachfront suite for us as it was our honeymoon and we really wanted ground floor. However, upon our arrival we found out that that hadn't been done and we got the 1st floor. So that was a bit disappointing since we had asked so much in advance.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Angsana.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this review
January 29, 2013
Dear Valued Guest,

Thank you for choosing our resort for your recent honeymoon and for taking the time to share such wonderful comments. I am happy to learn that you had a “Lovely time” at Angsana Balaclava.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you enjoyed the personalised service, the food good, the staff very friendly and helpful, and the gym great. Being limited in the number of rooms we had at Angsana Balaclava Mauritius, we have tried to accommodate you and your husband as much as we can.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand. .

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities. I trust you had a pleasant and safe journey home and look forward to welcoming you back to a pleasant rest and wonderful sunset at Angsana Balaclava or to any of our other resorts worldwide.

Yours sincerely,
Pascal Prigent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saffron Walden, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“"Pure Paradise"”
5 of 5 stars Reviewed January 25, 2013

I wasn't sure what to expect when I arrived at Angsana as the entrance is on the road, however as soon as I arrived I knew it was going to be special. After a warm welcome and delicious drink later, I felt very much at home after visiting other properties.The service was excellent and Pascal, the Manager, is one of the best we came across during our time in Mauritius. Everything is as it should be here, the spa suites have their own plunge pool and the beach suites are large and spacious with their own little lap pool, Jacuzzi and outdoor terrace. The food is delicious, the pizza's were crispy and tasty, the best I have had. I love that there is a saltwater pool (with swim up bar) and freshwater pool. I hope to come back very soon, it was pure bliss.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask becky b about Angsana Balaclava Mauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this review
January 29, 2013
Dear Valued Guest,

Thank you for choosing our resort for your recent holidays and for taking the time to share such wonderful comments. I am happy to learn that you found Angsana Balaclava to be a “Pure Paradise and special” place.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you enjoyed the warmness of our personnel, making you felt very much at home; the spacious beach suite with its private pool and Jacuzzi; the food delicious; and loved the saltwater and freshwater pools.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities. I trust you had a pleasant and safe journey home and look forward to welcoming you back to a pleasant rest and wonderful sunset at Angsana Balaclava or to any of our other resorts worldwide.

Yours sincerely,
Pascal Prigent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Angsana Balaclava Mauritius

Also Known As:
Angsana Balaclava Hotel Balaclava
Angsana Balaclava Hotel
Angsana Balaclava Mauritius
Address: Turtle Bay, Republic of Mauritius, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Balaclava
#2 On the Beach Hotels in Balaclava
#2 Luxury Hotels in Balaclava
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. ... more   less 
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