Husband and I stayed at Angsana Balaclava in January for 9 nights. It was our honeymoon. We had an amazing time there! The resort is small which meant service was more personable. The staff was absolutely amazing! All so friendly and by the 2nd and 3rd day, most of them knew us and would always talk to us and ask if everything was good. Oliver was brilliant throughout our stay...so nice to talk to and really helpful. Nas was also very helpful. From the restaurant, everyone was good but we had more of a relationship built with Ashwin and Atish, who were wonderful. From the gym, Raposh and Jean Pierre really helped my husband with training! All great guys! They all went above and beyond.
The food was great too. They had a different menu everyday with great selections. We had a beachfront suite and it was great! The only problem it had was that our washroom would sometimes smell of moisture.
One thing that we were disappointed about was that we had emailed Angsana Balaclava a month in advance asking them to reserve the ground floor Beachfront suite for us as it was our honeymoon and we really wanted ground floor. However, upon our arrival we found out that that hadn't been done and we got the 1st floor. So that was a bit disappointing since we had asked so much in advance.