The staff was very accommodating and polite while at the same time I would have liked someone asking me if I would have some more tea or coffee. Food was awesome if you like Asiatic food. Bath room was smelly (cleaning staff came in quickly and tried to resolve but solution was short lived). The individual terrace furniture and generally external furniture not well maintained and cleaned. Cats kept coming in and out of the Senso restaurant, watching you eat, frightened my daughter when one somehow touched with her feet while passing under our table during breakfast - forced us to change table. One manager told me that they cannot do anything about that as some other customers might get upset if cats are ousted from a restaurant! My daughter saw one of these animals licking left behind plates. Observed Indian tourists getting disgusted by these cats and changing tables whereas Europian types did not seem to find this upsetting.
In general quite good quality/price ratio. Would recommend stay for Asiatic tourists for the price, the type of food and the friendliness of the staff - surely above mentioned things will soon get improved.
- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Mauritius Resort, Balaclava Fort Hotel
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava
- InterContinental Resort Mauritius Balaclava
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
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